Ooma Business Blog

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Millions of customers are using delivery services to receive online orders and avoid crowds this year. This increasing trend means more convenience for customers. However, it also poses a problem for delivery companies and small businesses. A 2020 survey found that nearly one in five Americans have had packages stolen this year.

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Each system will work for a small business, depending on the number of phone lines you need and how you want the phone system to support your business communications. Let’s take a look at the three phone systems—what they are, how they work, and what they might mean for your business.

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If you’re in the process of choosing a new business phone system and considering switching from your current phones to cloud-based phones, you’re probably going to hear about softphones. Moreover, are softphones a good fit for your business?

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When it comes to phone lines and how many you might need for your business, it helps to clarify what we mean by phone lines.Phone line is a term that people understand as a physical phone line (or landline). If you’re talking about a VoIP system, the term user (versus line) is more accurate.

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When choosing a business phone system, it’s critical to get internet-based phones that will attract customers to your business and enhance your employees’ work. Let’s take a closer look at business communication—why it’s critical for running a successful business and how the right phones will boost your communications.

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If you’re in the market for a new business phone system, choosing the best phones might seem like a challenge. Maybe you have landline phones and are wondering if you should do a complete switch to a virtual phone system, buy some plug-in VoIP desk phones, or do a mix of both.