Virtual Receptionist with Ooma Office

What is a virtual receptionist?

Think of the last time you called into a large company. You likely had to choose your preferred language, navigated through a phone menu, and select a particular department or extention with an automated guide. In these instances, you were using a multi-level (also called nested) virtual receptionist. Once considered a big business feature, the virtual receptionist is now available to businesses large and small thanks to business VoIP providers like Ooma Office.

Ooma takes Virtual Receptionist function one step further with flexible options:

• Play custom messages with general information about your business, such as hours of operation and locations.
• Route calls to extensions and ring groups.
• Create menu options for different languages (English, Spanish, French, etc.).
• Create modes for business hours and after hours.
• Create custom messages
• Dial by name

All of these settings are managed in the Ooma Office Manager, so you can make changes and update your virtual receptionist functions at any time.