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Ooma Connect Base Station and Adapter next to a Yealink T23 IP Phone

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Blog

Tips for improving phone calls between insurance agents and clients

The key communication tool in all insurance agencies is still the telephone. So how do you master your insurance phone calls and business phone system? In this post, we’ll take a look at what makes phone calls effective and how you can get a phone system that will help you and your staff be more productive and provide a stellar client experience. […]

21 top virtual call center tips for success

The benefits of a virtual call center often outweigh a traditional call center, and Ooma wants to help you make the most out of it. To keep your virtual call center running in tip-top shape and maximize customer experience, we’ve compiled a list of call center best practices. […]

A guide to HIPAA compliance for business phone systems

Among the many challenges of running a medical or dental practice is coping with the important yet complex law called the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA. […]

How I escaped the POTS treadmill, thanks to Ooma

In the face of rising costs associated with POTS line phone service, a resident manager at a Minnesota condominium complex chose Ooma AirDial as an affordable and reliable solution to keep emergency phone service running smoothly for community residents. […]