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Ooma Door and Window Sensor

Get notifications whenever your doors or windows open unexpectedly

  • Detects unexpected door and window activity using magnetic activation.
  • Receive alerts via app notifications, phone, text, email and Telo voice announcements.
  • Comes with AAA batteries (1.5 year battery life), adhesive pads, mounting screws, drywall anchors and spacers for different door and window configurations.

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Home Monitoring Lockup

Ooma Home Security: 24/7 Protection for Your Home

Watch this video to see how the Door and Window Sensor works with the entire Ooma Home Security line to protect your home.

Home Monitoring Lockup

Simple and Easy DIY Setup

Check out this video that walks you through the DIY installation, features and functions of Ooma’s Door and Window Sensor.

Returning Customers

Door and Window Sensor

Get alerts if your door or window opens unexpectedly or is left ajar.

$24.99

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Sensor Starter Pack

Now at a discounted price, the Sensor Starter Pack includes a bundle of Ooma Home Security Sensors, including:

  • 2 Ooma Door & Window Sensors
  • 1 Ooma Motion Sensor
  • Free Shipping

Was: $84.97 Now: $74.97 (Save $10)

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Sensor Starter Pack Plus

For a limited time, you can now purchase this premium bundle of Ooma Home Security Sensors at a discounted price, which includes:

  • 1 Ooma Door & Window Sensor
  • 1 Ooma Motion Sensor
  • 1 Ooma Water Sensor
  • Free Shipping

Was: $89.97 Now: $74.97 (Save $15)

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New Customers

Smart Home Security Starter Kit with Ooma Butterfleye Camera

Enjoy a deluxe bundle of Ooma Home Security Sensors and our new Ooma Butterfleye security camera. This starter kit includes:

  • Telo Base Station
  • 2 Ooma Door & Window Sensors
  • 1 Ooma Motion Sensor
  • 1 Ooma Butterfleye Camera
  • Free Shipping

$299.99

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Ooma Home Security Starter Kit

Now you can enjoy your home phone and do-it-yourself home security in one service. This starter kit includes:

  • Telo Base Station
  • 1 Motion Sensor
  • 2 Door and Window Sensors
  • Free Shipping

$179.99

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Ooma Home Security Starter Kit With Water Sensor

This starter kit has everything you need for premium home phone and DIY home security service. The kit includes:

  • Telo Base Station
  • 1 Motion Sensor
  • 2 Door and Window Sensors
  • 1 Water Sensor
  • Free Shipping
$209.96
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Door and Window Sensor FAQs

How does a door and window sensor work?

The Ooma Door and Window Sensor works with the Ooma Home Security Mobile App to alert you when your doors or windows are opened unexpectedly. This sensor can be installed anywhere where an intruder may gain access to your home, including front and back doors, and any window. The sensor can also detect if a door or window has been left open for an extended period and can alert you if it needs to be closed.

What comes with the Door and Window Sensor package?

You will find the following items included with the Ooma Door and Window Sensor:

  • Ooma Door and Window Sensor
  • Adhesive pads
  • Mounting screws
  • Two AAA batteries
  • Additional risers
  • Quick Start Guide
How do I install the Door and Window Sensor?

The first time you set up the Ooma Door and Window Sensor, you will need to pair it with your Ooma Telo. If you’re a first-time Ooma Telo customer, you can find out more about setting up your Ooma account by clicking here.

  1. Bring the sensor within 10 feet of the Telo.
  2. Use the mobile app to press the “Add Sensor” button on the dashboard.
  3. Select the Door and Window Sensor.
  4. Follow the instructions on the screen to complete the pairing process.

Once the sensor is paired, ensure that the tamper sensor is pressed down and decide where you would like to install it. When you are deciding on the mounting location, make sure that the pieces will be mounted so that they separate either vertically or horizontally when the door or window opens. If they separate laterally, the sensor may not function properly:

Once you have decided on a mounting location, there are two different installation methods for the Door and Window Sensor.

The two pieces of the sensor should be mounted so that when the door or window is closed, the indented dots on the front of each sensor are no more than a ¾ inch apart. You should also ensure that the front of both pieces of the sensor are as even as possible:

If necessary, you can attach additional risers (included) to raise the height of the magnet tab. You can choose the appropriate installation process for each of the two pieces of the sensor.

  • Adhesive tape installation: To install the Door and Window Sensor on a wall with the included adhesive tape, start by wiping the surfaces with a damp cloth to clean them. Dry the surfaces, and then peel the adhesive tape. Press one side of the tape to the sensor, and then press the sensor against the mounting surface and hold it in place for 30 seconds.
  • Screw installation: To mount the base of the sensor using screws, screw the mounting plate into the desired location. Reattach the sensor to the mounting plate.
Can I mount the Door and Window Sensor outdoors?

No. The sensor is not weatherproof, so it should be mounted indoors in a dry location.

Are there any places I should avoid mounting the Door and Window Sensor indoors?

The wireless signal between the Door and Window Sensor and the Telo can be blocked by metals, so avoid mounting it directly onto a metal surface.

What is the battery life of the Door and Window Sensor?

The Door and Window Sensor has a battery life of approximately 1.5 years. You will receive a notification immediately when the sensor has a low battery. In addition, you will receive notifications via the Ooma Mobile app every Wednesday and Saturday until the battery is replaced.

Can the Door and Window Sensor be plugged in?

No. The Door and Window Sensor is designed to be powered by battery so that it can be installed anywhere.

What do the lights on the Door and Window Sensor mean?

The Door and Window Sensor uses an LED light to indicate its status. Please see the chart below for more information about what each indicator type means:

What options do I have for enabling the Door and Window sensor?

You can use the Ooma Home Security Mobile app on your iOS or Android device to determine when the Door and Window Sensor is enabled and when it is not. You can also use the app settings to alert you when the sensor has not been activated within a certain time frame. This setting is especially useful if you are expecting someone to return home at a certain time each day.

Learn more about the sensor’s settings on the mobile app by visiting the Mobile App FAQ Page.

My Ooma Door and Window Sensor is disconnected. What should I do?

If your Door and Window sensor is not connected, try the following troubleshooting steps:

  1. Check your sensor’s placement. Your sensor must be within 200 feet of your Telo to maintain a good connection. Avoid mounting your sensor near metal objects, which can obstruct the signal between the sensor and your Telo.
  2. Check the battery life of your sensor by quickly tapping the sensor’s pairing button. If the LED status indicator shows a solid, steady light for 5 seconds, the battery is sufficient. If it blinks for 5 seconds or does not light up at all, your batteries should be replaced. If you do replace your batteries, tap the pairing button to reconnect the sensor to your Telo Base Station.
  3. If the above steps did not resolve the problem, try re-pairing your sensior by pressing “+ Add Sensor” on the Ooma Home Security Mobile App dashboard and choosing the type of sensor you want to re-pair. Follow the on-screen instructions.
  4. If the steps above do not solve your issue, contact our Customer Care team.

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

866-573-0707

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