Customer reviews of
Ooma Telo.

great service

Great service. Please continue the perfect service.

I own two and very happy with them

I own to Thomas and my home and summer cottage very easy to set up and use I have bought or recommended at least six more for friends and relatives best deal going for quality care and price

The recent sound quality is poor

I like the service but the sound quality is subpar lately.

As my review is not 100% positive

My review is not 100% positive, some call quality issues.

cannot get messages when someone calls in

I would NOT recommend at this time - messaging does not currently work

Just one complaint

I hate that I can't make changes to my plan without calling in. I should be able to unsubscribe from feature trials without having to talk to somebody.

Latency

I've had Ooma since 2013. It's now time for Ooma to change their Ethernet port from 100 mbps to 1 Gbps. The milliseconds in the delay are very noticeable lately.Step up Ooma and make the change. Sooner than later.

Good for the price

Good for the price but the mobile App needs more voice clarity not clear some time.

Sometimes the Ooma Air (Black) goes off line and no one can call in with the WIFI light still blue.

I like the price and sound quality, but it's annoying when the phone goes off line and on one can call. The indictor can still be Blue which makes you think all is good. I can unplug and re-plug and it will work just fine for a while. I have had this phone since August of 2018 and this has been happening more and more in the last year.

High hopes

Disappointment, but it may be the internet provider causing the problem.