Ooma, Inc. Privacy Notice for California Residents
Effective Date: December 31, 2019
We collect personal information, as that term is defined in the CCPA, from and about California residents (“CCPA personal information”). CCPA personal information includes information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, device, or household, with certain exceptions for de-identified information, and other specific types of information.
Categories of Information We Collect
Here are the categories of CCPA personal information we collect from or about consumers:
Examples (some CCPA personal information included in one category may overlap with other categories)
A real name, alias, address, unique personal identifier, online identifier, Internet Protocol address, email address, or account name.
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).
A name, address, or telephone number.
Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
Activity patterns or other identifier or identifying information, such as, voice mail.
Internet or other similar network activity.
Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.
Physical location or movements.
Recordings of your voice for the creation of a voicemail greeting; voice recordings of people who leave you a voicemail message.
Use of Personal Information
Sharing Personal Information
Disclosures of Personal Information for a Business Purpose
Sales of Personal Information
We do not sell CCPA personal information to third parties, nor will we do so in the future without providing notice and the opportunity to opt-out to the extent required by applicable law.
Your Rights and Choices
The CCPA provides consumers with specific rights regarding their CCPA personal information. This section describes your CCPA rights and explains how to exercise those rights.
Access to Specific Information and Data Portability Rights
You have the right to request that we disclose certain information to you about our collection and use of your CCPA personal information over the past 12 months (or going back to the effective date of the CCPA, if the CCPA has not yet been in effect for 12 months). Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will disclose to you:
Deletion Request Rights
You have the right to request that we delete any of your CCPA personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request (see Exercising Access, Data Portability, and Deletion Rights), we will delete (and direct our service providers to delete) your CCPA personal information from our records, unless an exception applies.
We may deny your deletion request if retaining the information is necessary for us or our service provider(s) to:
Exercising Access, Data Portability, and Deletion Rights
To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by either:
Only you, or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your CCPA personal information. You may also make a verifiable consumer request on behalf of your minor child, if applicable.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We cannot respond to your request or provide you with CCPA personal information if we cannot verify your identity or authority to make the request and confirm the CCPA personal information relates to you.
Making a verifiable consumer request does not require you to create an account with us. However, we do consider requests made through your password protected account sufficiently verified when the request relates to CCPA personal information associated with that specific account.
We will only use CCPA personal information provided in a consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format
We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.
If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.
Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your CCPA personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance specifically Comma Separated Values (.csv).
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:
Changes to Our Privacy Notice for California Residents
We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will provide you with notice on the Website and update the notice’s effective date. Your continued use of our Website and Services following the posting of changes constitutes your acceptance of such changes.
Phone: 1 (888) 711-6662
Attn: Compliance Officer
525 Almanor Ave, Suite 200, Sunnyvale, CA 94085