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Home > Small Business Phone Systems > Faqs

Ooma Office
Frequently Asked Questions.

  1. VoIP business phone systems use the internet to connect callers with one another. Using Voice Over Internet Protocol (VoIP) technology, telecom providers like Ooma allow business callers to make phone calls from iOS and Android devices using their company’s phone number. As a result, companies get greater flexibility and mobility with their business line that they simply can’t find with traditional business landline phones. Even bett [...]

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  2. Ooma Office has an intuitive web portal that allows you to scale as your business grows.  For example, if you had 3 phones in your office and needed to add an additional line for a new hire, you would be able to set up their personal extension through their mobile device and download our award-winning mobile app for business calls. These options allow your new employee to get up and running straight away and could also be an excellent [...]

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  3. Like a standard phone system, a virtual phone system connects all your employees to a central telephone network. This allows you to easily manage calls, transferring and directing them to certain employees plus enabling easy in-network calling. However, a virtual phone system does not require you to install hardware like a PBX server or infrastructure like telephone lines. Instead, it can be used over your existing internet connection, allowing [...]

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  4. With Ooma Office, you are able to get high-quality business phone service in a variety of ways.  If you currently don't have a hard-wired internet connection everywhere you need a business phone, no problem. Ooma Office can work with regular analog phones using the Ooma Linx, our wireless phone jack. You can place the Ooma Linx anywhere there is an electrical outlet in your office (up to 150 feet from your Ooma Office Base Station) [...]

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  5. Clear and effective communication is a powerful engine that helps to propel your business forward. Whether your company has 2 or 200,000 employees, business phone calls are an important tool for meetings, deals, projects, sales effectiveness, and simply getting things done during the work day. The ways in which companies communicate have changed drastically over the years. While thousands of businesses have made the switch to a Vo [...]

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  6. You can use a softphone on practically any computer as long as there’s a supported app. With Ooma’s softphone, you can use it on both Mac and Windows PCs. Additionally, you can download apps for iOS and Android smartphones. [...]

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  7. A softphone is an app that allows you to call people without a physical phone. This means that you can call people from devices like a PC without worrying about having a desk phone, saving you space and money. [...]

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  8. All you need is an Ooma Office account and a supported iOS or Android device to start making business phone calls from your smartphone.  By using the Ooma Office web portal, you can add your mobile device to your current extension. Go to the iOS or Android app store to download the Ooma Office app. Once downloaded, you are ready to start dialing.  Any time you dial out using the mobile app it will show your main business num [...]

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  9. Yes. In fact, Ooma offers some of the best rates available for international business dialing. Ooma also offers multiple international calling plans that cater to your international call frequency. Whether you make international calls once a month or every day, there is a plan suited for your small business needs. Even more impressive, you can make these international calls from your mobile phone without paying expensive international c [...]

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  10. After your initial setup, you can expand the Ooma business phone system as you grow and you add new employees. All of your business communications is managed through the Ooma Office Manager web portal, where you can add new extensions. You can choose from the following extension types: User: Assigned to individual employees (including their own unique extension, voicemail, personal phone number, and personalized login for the Ooma Offic [...]

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