Ooma Office
Frequently Asked Questions.

  1. Getting your first Ooma toll-free number is free. And it comes with 500 minutes of inbound calls each month. After that, you’ll pay a per-minute charge. Ooma also has affordable toll-free service plans. For example, the $15.99 a month plan gives you an additional 1,000 minutes and you are charged 2.9¢ for every minute over your 1,500-minute allowance.Want more toll-free numbers? You can add up to 20 numbers to your account. Each addi [...]

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  2. Ooma AirDial supports a variety of devices including: Sensaphones High volume faxing Fire alarms Elevator emergency phones Parking lot safety phones Safety phones Door entry systems Boiler room alarms Security panels (CCTV) Paging systems Nurse call systems Code blue alarms Security alarms Emergency department alarms Panic alarms Burglar alarms Gas detection alarms Refrigerator alarms Mass notification systems Intruder alarm [...]

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  3. AirDial is endpoint agnostic and can be deployed in a wide variety of use cases including: Fire alarms Elevator phones Blue light safety phones Fax machines Backup phone systems Burglar alarms Gate and door entry systems Pool phones Emergency call systems Intrusion alarms Visitor management systems Mass communication systems Weather emergency alarms Panic alarms Access control systems Paging systems Security cameras (CCTV)&n [...]

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  4. Ooma AirDial can be deployed across a wide variety of devices including: Fire alarms Elevator phones Safety phones Gate and door entry systems Pool phones Backup phone systems Security cameras (CCTV) Paging systems Long form faxing High volume faxing Medical emergency systems Intruder alarms Security alarms Emergency call systems Weather alarms Gas leak alarms Panic alarms Boiler rooms Modems [...]

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  5. Ooma uses a proven process that is adaptable to different locations. We have access to four wireless carriers. We leverage customer wired Internet where possible for redundancy. Other strategies include using existing internal wiring to move the AirDial unit higher (up) in the building effectively extending the POTS lines to a location with better signal and we can supply external antenna kits when necessary. [...]

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  6. AirDial will send SMS and email alert notifications when calls are made from safety phones.  Remote Device Management can be set up to the list of people that should be notified based on the type of devices. [...]

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  7. Ooma AirDial supports numerous devices including: Public safety phones Fire alarms Elevator phones Student badge systems Gate and door entry systems Pool phones Facility alarms 911 calling Panic alarms Backup phone systems Intruder alarms Boiler room alarms Lockdown alarms Burglar alarms Security cameras (CCTV) Weather alarms Gas leak systems Paging systems Blue light safety phones Dorm and door access systems Intrusion ala [...]

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  8. Ooma AirDial is easy to install and can be deployed by internal resources or delivered as a turnkey solution. Every property has slightly different requirements such as number of lines and device types, but most organizations are able to complete the migration in as little as one week. [...]

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  9. The very first step is booking a virtual meeting with an Ooma POTS replacement expert for a no cost consultation to help guide the best path forward. We recommend bringing your phone bill(s) and a list of devices that need to be migrated to the complementary call to maximize the value you receive from this initial consultation. Ooma also provides non-intrusive on-site surveys as a paid engagement. [...]

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  10. Ooma AirDial is simple to install. In many cases, you can do it on your own. There is no renovation work needed; and you can continue to use your existing alarm and life safety voice systems. You can also remotely monitor equipment from a computer or a mobile device, so you don’t have to do physical checks, making things less complicated and more efficient. Finally, depending on installation requirements, you can be up and running as quickl [...]

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Customize Your Phone System

How many employees will use a phone?
Do you have internet ports (hardwired) everywhere you want a phone?

Do you need Wi-Fi cordless phones?

Do you need a separate conference phone?

Do you want to connect a physical fax machine?