Ooma Business Blog

---

If you’re wondering how to stay connected to your customers under the current circumstances, you are not alone. The rise of work-from-home practices is making it challenging to stay top of mind with your loyal customers. Fortunately, there are technology tools you can use to resolve this disconnect.

---

Millions of customers are using delivery services to receive online orders and avoid crowds this year. This increasing trend means more convenience for customers. However, it also poses a problem for delivery companies and small businesses. A 2020 survey found that nearly one in five Americans have had packages stolen this year.

---

Each system will work for a small business, depending on the number of phone lines you need and how you want the phone system to support your business communications. Let’s take a look at the three phone systems—what they are, how they work, and what they might mean for your business.

---

If you’re in the process of choosing a new business phone system and considering switching from your current phones to cloud-based phones, you’re probably going to hear about softphones. Moreover, are softphones a good fit for your business?

---

When it comes to phone lines and how many you might need for your business, it helps to clarify what we mean by phone lines.Phone line is a term that people understand as a physical phone line (or landline). If you’re talking about a VoIP system, the term user (versus line) is more accurate.

---

When choosing a business phone system, it’s critical to get internet-based phones that will attract customers to your business and enhance your employees’ work. Let’s take a closer look at business communication—why it’s critical for running a successful business and how the right phones will boost your communications.