Whether you run a fine dining, quick-serve, fast food restaurant or a food truck, there are many duties that restaurant staff need to complete every day. Managers need agile communications when working with suppliers, so they have the right products, especially food and beverages. Hosts need to communicate clearly with customers while scheduling reservations, planning events or taking carry-out orders. Many chain restaurants communicate with one another, so having one efficient phone system that provides remote access is a must for management and staff members.
Without a flexible, scalable cloud-based phone system, restaurants can miss patron calls for reservations or suppliers’ lack of inventory, which frustrates customers and can lead to bad online reviews. With features like Virtual Receptionist, Ooma can help restaurants communicate and collaborate better, which enhances customer service, driving repeat business and strong reviews.