Ring Groups is one of the most versatile features in the Ooma Office suite for a variety of reasons. If your business has a group of employees that could answer a call, like a customer support or accounting group, a Ring Group is an effective way to make sure no call goes unanswered.GET STARTED
You can either assign users and all their associated devices or a users’ individual devices to a Ring Group. When a call comes in, it’ll ring on every associated devices in two ways. It can ring them all at the same time, letting anyone pick it up as soon as possible, or sequentially, going user by user until someone picks up.
You can create a Ring Group in Ooma Office by following these instructions:
Click the “Add” button and choose “Ring Group” from the drop down menu (see image).
Watch the video below to learn more: