Small business grocers need to find ways to innovate. Online grocery sales reached a record high in April 2020, spending over $5 billion. To compete effectively, you need to think through delivery fees, whether to use personal shoppers, and pick-up and delivery offerings.
One of Maryland’s largest hearing-loss clinic chains had a voice problem earlier this year: The existing phone system, patched together from multiple providers across multiple locations, couldn’t easily connect team members to each other or to their patients.
About two weeks into the COVID-19 lock down, I found myself slowly gaining weight. Being home all day was leading to more snacking. Being able to sleep later in the morning was leading to more late nights watching Netflix.
If you’re a small business owner, you may be looking at this trend and considering creating a remote work strategy that can help your business. The key to remote work is communication, and a core piece of communication for any small business is a phone system.