Jump-start your next conversation with
Caller Info Match

Better than standard Caller ID, Caller Info Match digs deep to find background info from your Customer Relationship Management system, or other sources like social media and search engines. And it works on both calls you receive and calls you make.

Identify callers that you already have a relationship with

Pull up caller’s past interactions with your company

Add a note in your CRM before you get side-tracked

Pull info from LinkedIn, Facebook or Google if you don’t have a CRM

It’s easy to connect to Caller Info Match. Salesforce, Hubspot, ServiceNow and Zoho CRM systems are just a few clicks
away. There’s also a custom integration option for other CRM platforms.

If you don’t have a CRM system, Caller Info Match can search by the caller’s phone number in Google Chrome.

Or see what LinkedIn or Facebook shares on the caller’s individual or company profile.


(click to play)

Learn how Joseph Opoka, a Farmers Insurance agent, uses Ooma Office features like Caller Info Match to serve his customers in the Pacific Northwest.

How to get Caller Info Match

Caller Info Match is only included in the desktop app for the Ooma Office Pro or Ooma Office Pro Plus plans. Both plans also come with extra perks like Videoconferencing, Desktop App and Call Recording in addition to Ooma Office’s 50+ business features. Compare all three of our business plans to see which features and prices are best for your business. 

Ooma Office Essentials
Ooma Office Pro
Ooma Office Pro Plus
Most Popular Best Value
Ooma Office Essentials Ooma Office Pro Ooma Office Pro Plus
Price Per User, Per Month $19.95 $14.95* ($5 Off) $24.95 $19.95* ($5 Off) $29.95 $24.95* ($5 Off)
50+ Standard Features
Virtual receptionist
Ring groups
Music on hold
One Toll-free Number
Digital Fax
Mobile App
Email Audio Attachments
Desktop App
Videoconferencing
Call Recording
Enhanced Call Blocking
Voicemail transcription
Caller Info Match
Dynamic Caller ID
Google and Office 365 Integrations
Call Analytics
Call Queuing
Salesforce Integration
Hot Desking
Find Me, Follow Me
Price Per User, Per Month $19.95 $14.95* ($5 Off) $24.95 $19.95* ($5 Off) $29.95 $24.95* ($5 Off)
Included

* Ooma is offering a promotional discount of $5 per month per user on each Ooma Office rate plan – Ooma Office Essentials, Ooma Office Pro and Ooma Office Pro Plus – for Order Forms executed by Customer from June 21, 2022, to July 6, 2022. The discount is will be applied for 12 months and requires signing a one-year contract for service. The discount ends at the end of one-year contract period, at which time the Customer will be charged the then-current rate for the applicable monthly service plan. Offer is only available by calling Ooma at the numbers listed on the offer pages. Offer is only available in the United States and Canada and is void where prohibited. Offer cannot be combined with any other sale or discount. Monthly service plan cost excludes applicable taxes and fees.

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By clicking below you expressly agree to and acknowledge the statements set forth in this
link. By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
Fix error

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866-573-0707

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Thank you
Popup images

Let’s talk!

One of our knowledgeable representatives is standing by to provide recommendations and help you get started. Just call 877-621-0515 or click this CHAT button. Or, fill out this form and someone will reach out to you shortly.

By clicking below you expressly agree to and acknowledge the statements set forth in this
link. By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
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By clicking below you expressly agree to and acknowledge the statements set forth in this
link. By submitting your contact information, you are giving express written consent to receive on your telephone, mobile or other electronic device auto-dialed, pre-recorded, artificial or other automated telemarketing calls or texts (SMS & MMS) from Ooma, its marketing partners, or third parties acting on Ooma’s behalf, even if your number is a on a corporate, state or federal Do Not Call (DNC) list. Carrier fees may apply. Consent is not a condition of purchase. It also indicates that you agree to Ooma’s Privacy Policy.
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