Jump-start your next conversation with
Caller Info Match
Better than standard Caller ID, Caller Info Match digs deep to find background info from your Customer Relationship Management system, or other sources like social media and search engines. And it works on both calls you receive and calls you make.
Identify callers that you already have a relationship with
Pull up caller’s past interactions with your company
Add a note in your CRM before you get side-tracked
Pull info from LinkedIn, Facebook or Google if you don’t have a CRM
It’s easy to connect to Caller Info Match. Salesforce, Hubspot, ServiceNow and Zoho CRM systems are just a few clicks
away. There’s also a custom integration option for other CRM platforms.

If you don’t have a CRM system, Caller Info Match can search by the caller’s phone number in Google Chrome.

Or see what LinkedIn or Facebook shares on the caller’s individual or company profile.

Learn how Joseph Opoka, a Farmers Insurance agent, uses Ooma Office features like Caller Info Match to serve his customers in the Pacific Northwest.

How to get Caller Info Match
Caller Info Match is only included in the desktop app for the Ooma Office Pro or Ooma Office Pro Plus plans. Both plans also come with extra perks like Videoconferencing, Desktop App and Call Recording in addition to Ooma Office’s 50+ business features. Compare all three of our business plans to see which features and prices are best for your business.
- 50+ Standard Features
- Virtual receptionist
- Ring groups
- Music on hold
- One Toll-free Number
- Digital Fax
- Mobile App
- Email Audio Attachments
- Everything in Essentials
- Desktop App
- Text Messaging
- Videoconferencing
- Call Recording
- Enhanced Call Blocking
- Voicemail transcription
- Caller Info Match
- Dynamic Caller ID
- Google and Office 365 Integrations
- Analytics
- Analytics User Leaderboard
- Everything in Pro
- Call Queuing
- Salesforce Integration
- Microsoft Dynamics 365 Integration
- Advanced Call Management
- Ooma Meetings Recording
- Hot Desking
- Find Me, Follow Me
Thank you!
An Ooma Office Sales Representative will be in touch shortly.
866-573-0707

Get a Quote
Upgrade to a smart business phone for only $19.95 per user/mo.
Thank you!
An Ooma Office Sales Representative will be in touch shortly.
866-573-0707

Let’s talk!
One of our knowledgeable representatives is standing by to provide recommendations and help you get started. Just call 877-621-0515 or click this CHAT button. Or, fill out this form and someone will reach out to you shortly.
Thank you!
An Ooma Office Sales Representative will be in touch shortly.
866-573-0707

Let’s talk!
One of our knowledgeable representatives is standing by to provide recommendations and help you get started. Just call 877-621-0515 or click this CHAT button. Or, fill out this form and someone will reach out to you shortly.
Thank you!
An Ooma Office Sales Representative will be in touch shortly.
877-412-9552
UCaaS solutions perfectly tailored for your business.
We’ll follow-up within one business day.
We’ll conduct a needs analysis and design a solution built around your requirements.
A custom quote will be generated.