Answer common patient questions; greet and route callers to the right care team member.
Enable your business phone number to ring your office phone, mobile app, and an external device.
Syncs info from your Practice Management System to view patient details while taking or making calls.
All three Ooma Office plans begin with essential business phone features that empower you to connect seamlessly with customers and co-workers. If your business requires advanced communication features, get more with Ooma Office Pro and Ooma Office Pro Plus.
Real time customer support Fast internet calling Easy phone management You selected the EssentialsProPro Plus Plan.
Great Choice!
Would you like to add phones to your order?
Remember, you can also make calls
with the desktop and mobile apps.
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Maybe I’ll add phones later.
2-line phone with 5-way
voice conferencing.
BUY ONE, GET ONE FREE
Features advanced HD audio, noise reduction, 5-way conferencing.
BUY ONE, GET ONE FREE
Features high-performance Wi-Fi & HD audio, supports USB headsets, 5-way conferencing.
Features flexible Wi-Fi comms with smart noise filter, 5-way conferencing.
Features superior sound, multi-line, Wi-Fi, Bluetooth, 7-inch touchscreen, 12 lines.
| Hardware: | $0.00 |
| One-time activation fee: | $49.95 |
| Due today (plus taxes) : | $49.95 |
| Your monthly fee, for users: | $ |
Contact sales or answer a few questions to find the plan that fits your needs.
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| Ooma Office Essentials | Ooma Office Pro | Ooma Office Pro Plus | |
|---|---|---|---|
| Subscription Plans | |||
| Price per User /Per Month (No Contract Necessary) | $19.95 | $24.95 | $29.95 |
| Key Calling Features | |||
| Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico | ● | ● | ● |
| Low International Rates | ● | ● | ● |
| 911 Service | ● | ● | ● |
| FREE Number Transfer | ● | ● | ● |
| One FREE Toll-Free Number | 500 minutes of inbound calls per month | 500 minutes of inbound calls per month | 500 minutes of inbound calls per month |
| Main Company Number | ● | ● | ● |
| One Direct-Dial Number Per User | ● | ● | ● |
| Easy Installation | ● | ● | ● |
| Administration and Support | |||
| User Management Portal | ● | ● | ● |
| Multi-site Admin and Management | ● | ● | ● |
| Bulk User Import | ● | ● | ● |
| 24×7 Customer Support | ● | ● | ● |
| Call Management Features | |||
| Virtual Receptionist | ● | ● | ● |
| Virtual Receptionist with Unique Greetings, Menus and Actions | ● | ||
| Analog Fax Machine Support | ● | ● | ● |
| Call Park | ● | ● | ● |
| Call Park for Desktop App | ● | ● | |
| Music On Hold | ● | ● | ● |
| Transfer Music | ● | ● | ● |
| Extension Dialing | ● | ● | ● |
| Extension Monitoring | ● | ● | ● |
| Call Forwarding | ● | ● | ● |
| Virtual Extensions | ● | ● | ● |
| Voicemail | ● | ● | ● |
| Call Transfer | ● | ● | ● |
| Flexible Numbering | ● | ● | ● |
| Company Directory | ● | ● | ● |
| Call Logs | ● | ● | ● |
| One Conference Bridge per User | ● | ● | ● |
| Forward Calls During Device Outages | ● | ● | ● |
| Virtual Fax | ● | ● | ● |
| Distinctive Ringtones | ● | ● | ● |
| 3-Way Calling | ● | ● | ● |
| 3-Digit Extensions | ● | ● | ● |
| 7-Digit Dialing | ● | ● | ● |
| Call Blocking | ● | ● | ● |
| Intercom | ● | ● | ● |
| Overhead Paging | ● | ● | ● |
| Paging Groups | ● | ● | ● |
| IP Phone Paging | ● | ● | ● |
| Enhanced Call Blocking | ● | ● | |
| Voicemail Transcription | ● | ● | |
| Call Recording | ● | ● | |
| Dynamic Caller ID | ● | ● | |
| Hot Desking | ● | ||
| Find Me, Follow Me | ● | ||
| Shared Voicemail Boxes | ● | ||
| Call Screening | ● | ||
| Mobility Features | |||
| Desktop App for Windows | Yes (without calling) | ● | ● |
| Desktop App for Mac | Yes (without calling) | ● | ● |
| Desktop App for Google Chrome | Yes (without calling) | ● | ● |
| Mobile App for iOS | ● | ● | ● |
| Mobile App for Android | ● | ● | ● |
| Simultaneous Ring | ● | ● | ● |
| Voicemail-to-Email Audio Files | ● | ● | ● |
| Extension Dialing to App | ● | ● | ● |
| Call Transfer from App | ● | ● | ● |
| Call Flip | ● | ● | ● |
| Virtual Fax | ● | ● | ● |
| Team Collaboration | |||
| Conference Calling | Up to 10 participants | Up to 25 participants | Up to 100 participants |
| Videoconferencing | Up to 25 participants | Up to 100 participants | |
| Microsoft Office 365 Calendar Integration | ● | ● | |
| Google Calendar Integration | ● | ● | |
| Simultaneous Screen Sharing | ● | ● | |
| Videoconferencing Recording | ● | ||
| Online Whiteboarding | ● | ||
| Team Chat | ● | ||
| Team Presence | ● | ||
| Text Messaging | |||
| Text Messaging | 250 messages per month | 1,000 messages per month | |
| Bulk SMS Packages | Call us at 866-343-7929 for Quote | Call us at 866-343-7929 for Quote | |
| Scheduled Messages | ● | ● | |
| Messaging Templates | ● | ● | |
| One-to-Many Messaging | ● | ||
| Customer Engagement | |||
| Ring Groups | ● | ● | ● |
| Caller Info Match | ● | ● | |
| Call Queuing | ● | ||
| Contact Us Website Widget | ● | ● | |
| Online Bookings | ● | ||
| Shift-to-Text | ● | ||
| Auto Dialer | ● | ||
| Integrations | |||
| Salesforce | ● | ||
| Microsoft Dynamics | ● | ||
| Zoho | ● | ||
| Freshdesk | ● | ||
| NexHealth | ● | ● | |
| Clio | ● | ||
| AgencyZoom | ● | ||
| HubSpot | ● | ||
| Square | ● | ||
| Jobber | ● | ||
| QuickBooks Online | ● | ||
| Analytics | |||
| Call Analytics | ● | ● | |
| Call Leaderboards | ● | ● | |
| Message Analytics | ● | ● | |
| Fax Analytics | ● | ● |
Dental offices need a good dental practice management (DPM) program. With more than a hundred DPM products on the market, it can be daunting to find the best one for your practice. To narrow your search, consult a third-party website like G2 that reviews DPM tools with feedback from actual users. Or consider hiring a dental management consultant for recommendations based on your practice’s unique needs.
Call lists contain the phone numbers of patients who want an appointment as soon as possible and ask to be on a waitlist. You can create a call list manually and call patients whenever someone cancels or misses an appointment. Also, practice management systems often have dental call list features to notify waitlist patients digitally about openings.
Proper scheduling is the key. Estimate how much time it takes for various tasks performed by each team member, not just the dentist, so your scheduler can coordinate patient appointments to make the most efficient use of each team member’s time. Ask patients for permission to communicate via text so you can send them reminders a couple of days before their appointment to avoid wasted time slots. And reminder phone calls the day before an appointment, even if the scheduler only leaves a voice message, are a good way to reduce no-shows.
To provide great customer service, dental practices need a reliable phone system that makes it easy for patients and staff to get the information they need when they need it. Ooma Office delivers with more than 100 business phone features, including a Virtual Receptionist to greet patients after hours or when your receptionist is too busy to pick up. Staff can answer and return calls when they are away from the office with the Ooma Office mobile app—letting patients see the dental office number on their caller ID, not a personal mobile phone number. Learn more about Ooma Office, winner of PC Magazine’s Business Choice award for the Best Business VoIP Phone Service for 10 years in a row.
