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Frost & Sullivan Selects Ooma as the 2026 POTS Replacement Leader
“AirDial delivers the security, compliance, and functional robustness required to support critical devices.“ – Frost & Sullivan
Copper retirement is underway. Across large portfolios, POTS lines still connect fire alarms, elevator phones, entry systems, and other critical devices. Find those lines now and replace them on your schedule—before a carrier’s shutdown sets the deadline.
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AirDial is built differently, giving large organizations one integrated solution for POTS replacement. Hardware, cloud telephony, Remote Device Management and service come from one vendor on one bill, with patented reliability, centralized visibility and support for virtually every analog device.
Shutdown notices, rising costs and critical-system failures are putting organizations on alert. Explore the POTS Retirement Hub for answers, practical guidance and a clear path forward.
Contact us today to start planning your transition.
Modernize POTS lines without replacing the devices your organization already relies on. AirDial supports virtually every analog device across large, distributed operations, including:
AirDial’s patented MultiPath technology routes all traffic simultaneously over both LTE and wired Ethernet.
Ooma AirDial has been successfully deployed at thousands of locations, including enterprise-scale environments.
Install it yourself or let us handle everything for you with straightforward deployment options.
Use our intuitive web portal to monitor all AirDial units across all locations. Receive alerts for specific numbers dialed, outages, and low battery conditions.
Ooma AirDial is MFVN-compliant, meaning your traffic never touches the public internet. It’s also certified by ASME, NFPA and more, for peace of mind.
Battery backup keeps essential systems running even during a power failure, so you’re always protected.
No need to rip and replace your existing safety devices. AirDial works with a wide variety of use cases including:
Ooma AirDial supports a variety of devices including:
Reduce complexity and resolve all POTS telephone challenges with one provider – hardware, data, and phone service for one monthly rate.
Schedule a consultation with us to find out exactly how much you can save.
MultiPath technology routes all traffic over both LTE and wired
ethernet networks simultaneously, so no calls are dropped. Battery
backup keeps devices running during power failures.
Attach Ooma AirDial to any wall or place on any flat surface.
Configure easily to provide LTE failover for mission critical VoIP lines.
Manage all locations and devices using Remote Device Management, our intuitive web portal. Get SMS and email alerts when specific numbers are dialed, should outages occur or when the backup battery needs charging.
AirDial simplifies POTS replacement across complex, multi-location organizations with centralized management, flexible deployment and streamlined procurement.
Frost & Sullivan Best Practices Leader in POTS Replacement 2026
Elevator World Ellie Award Best Communication System Supplier 2025
Channel Vision Visionary Spotlight Award End User Portal 2026
Internet Telephony Product of the Year 2026
Merit Award Gold Winner in Security and Cloud Services 2026
A new survey shows many businesses think replacing POTS lines is more complicated than it really is—and overlook the benefits. Read this whitepaper to learn why some companies hesitate and why their concerns don’t hold up.
Get the information needed to build your case for POTS replacement. Create a customized business case document that shows how much your organization can expect to save by replacing POTS lines with Ooma AirDial.
For years, POTS lines have been considered the standard for reliability, especially for mission-critical systems such as fire alarms, elevators, and emergency phones. But with the copper network being phased out, relying on POTS lines is no longer as safe or dependable as many think.
After switching to Ooma AirDial, one of the nation’s largest office building operators cut elevator phone line costs by 50 percent. Replacing outdated POTS lines reduced overhead while maintaining reliable service for critical building operations.
To avoid service issues and rising costs from aging copper lines, Brickpoint Properties implemented Ooma AirDial across their properties. With 1,600 units to support, the upgrade ensures reliable operation of elevators, fire alarms, and other critical systems.
With 46 communities across the southeastern US, Phoenix Senior Living needed an affordable alternative to rising POTS line costs—one fire alarm panel line hit $849 monthly! They chose Ooma AirDial for cost efficiency and Remote Device Management capabilities.
Ooma AirDial is a customizable solution based on your business needs that includes hardware and software. We offer various payment options including rentals or purchases of hardware and billing by business entity or location. To get more specific pricing, please contact sales at (866) 902-6765 or schedule a quick meeting with us.
POTS lines are the old copper wire lines that have provided residential and business phone service since Alexander Graham Bell invented the telephone in 1876.
POTS (Plain Old Telephone Service) is an acronym used by telecommunication carriers to refer to these legacy analog lines. POTS lines are used for more than just regular voice calls. They also service analog devices such as security alarms, fire alarm panels, FAX lines, building and gate entry systems, public safety emergency phones on campuses, elevator phones, point-of-sale systems and more.
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The short answer is that copper wire lines are becoming too expensive to maintain. Telecommunication carriers are migrating to newer technologies, like VoIP solutions and fiber-optic cables. The Federal Communications Commission (FCC) recognized this in an August 2019 FCC order that removed obligations for certain local telephone companies to offer legacy services at regulated rates. At this time, carriers are no longer required to inform the FCC of line decommissioning.
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There is no magical date when all POTS lines will vanish and traditional landlines will become obsolete. In one case, AT&T announced a plan in December 2024 to shut down its POTS line service by 2029.
The bottom line is that POTS lines, which form the Public Switched Telephone Network (PSTN), are headed toward an inevitable sunset and becoming more expensive as carriers struggle to continue providing service to an ever-shrinking subscriber base. All of this is driving both residential and business customers to switch to alternative phone options.
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It depends on where you live, but chances are good that you can still find telecom providers who offer you traditional landline phone service over copper POTS lines. But be prepared for the high costs for both installation and monthly service. Also keep in mind that the aging infrastructure of analog lines make them difficult to maintain, so service may become less reliable over time.
Alternative services such as Ooma’s Voice over Internet Protocol (VoIP) system and LTE cell phone service may be a more cost-effective solution and offer more functions than you can get with a traditional landline phone service.
Have more questions? Call us at (866) 902-6765.
You can rip out and replace all of your legacy devices, which is often impractically difficult or expensive. Instead, you can get an affordable digital solution like Ooma AirDial that provides a digital connection that looks like a traditional POTS line to the legacy device. AirDial is a single package that combines hardware, a wireless data connection on a nationwide network and phone service. Sensitive information is encrypted and doesn’t touch the public internet, so AirDial offers privacy for devices like analog fax machines and point-of-sale payment systems. AirDial also meets many regulatory requirements for devices, such as fire alarm panels and elevator phones.
Have more questions? Call us at (866) 902-6765.
Yes, Ooma AirDial is available for purchase through NASPO, OMNIA, ITES, SEWP and more. Call us at (866) 902-6765 or schedule a consultation to learn more.
Ooma AirDial is certified with T-Mobile, AT&T, UScellular, Verizon and PTCRB, and works with a wide range of carriers. Talk to a member of our team to learn more.
Yes. It has been built with the applicable guidelines of UL 864 and 62368-1, NFPA 72, ASME A17.1, PCI, HIPAA, the New York City Fire Department, and the California Fire Marshal in mind.
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