Ooma Business Blog

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Explore 7 great reasons why using the Ooma Office desktop app can make it easier to run your business. Helpful features like CRM integration, faxing, videoconferencing and many more can help you make the most of your business tech and up your game.

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Despite high awareness of the copper sunset, 68% of people surveyed had not yet selected a POTS replacement solution. Ooma explores the priorities and motivations for many businesses as they go about selecting a POTS replacement vendor.

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Here are 10 questions and answers to help you understand the copper sunset and find the right POTS phone line replacement solution for your business or organization.

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Shift-to-text is a business telecom feature that can easily transport a customer on a phone call to another communication method, such as a text, an email or a chat. This makes it easier to provide a seamless customer experience while also making your office operations smooth and efficient.

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With Ooma Office, there are a number of ways to use texting to interact with your customers and make their lives easier, including three new features: Scheduled Messages, Messaging Templates and One-to-Many Messaging.

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It takes a special set of skills to succeed as a receptionist. The best have a combination of soft (interpersonal) and hard (technical) skills. This post takes a look at both, along with tips to help refine key receptionist skills to help yours become a call management ninja.