| Key Calling Features |
| Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico | | | | |
| Low International Rates | | | | |
| 911 Service | | | | |
| FREE Number Transfer | | | | |
| One FREE Toll-Free Number | 500 minutes of inbound calls per month | 500 minutes of inbound calls per month | 500 minutes of inbound calls per month | |
| Main Company Number | | | | |
| One Direct-Dial Number Per User | | | | |
| Easy Installation | | | | |
| Administration and Support |
| User Management Portal | | | | |
| Multi-site Admin and Management | | | | |
| Bulk User Import | | | | |
| 24×7 Customer Support | | | | |
| Call Management Features |
| AI Transcriptions | | | | |
| Virtual Receptionist | | | | |
| Virtual Receptionist with Unique Greetings, Menus and Actions | | | | |
| Analog Fax Machine Support | | | | |
| Call Park | | | | |
| Call Park for Desktop App | | | | |
| Music On Hold | | | | |
| Transfer Music | | | | |
| Extension Dialing | | | | |
| Extension Monitoring | | | | |
| Call Forwarding | | | | |
| Virtual Extensions | | | | |
| Voicemail | | | | |
| Call Transfer | | | | |
| Company Directory | | | | |
| Call Logs | | | | |
| One Conference Bridge per User | | | | |
| Forward Calls During Device Outages | | | | |
| Virtual Fax | | | | |
| Distinctive Ringtones | | | | |
| 3-Way Calling | | | | |
| 7-Digit Dialing | | | | |
| Call Blocking | | | | |
| Intercom | | | | |
| Overhead Paging | | | | |
| Paging Groups | | | | |
| IP Phone Paging | | | | |
| Flexible Numbering | | | | |
| 3-Digit Extensions | | | | |
| Enhanced Call Blocking | | | | |
| Voicemail Transcription | | | | |
| Call Recording | | | | |
| Dynamic Caller ID | | | | |
| Hot Desking | | | | |
| Find Me, Follow Me | | | | |
| Shared Voicemail Boxes | | | | |
| Call Screening | | | | |
| Mobility Features |
| Desktop App for Windows | Yes (without calling) | | | |
| Desktop App for Mac | Yes (without calling) | | | |
| Desktop App for Google Chrome | Yes (without calling) | | | |
| Mobile App for iOS | | | | |
| Mobile App for Android | | | | |
| Simultaneous Ring | | | | |
| Voicemail-to-Email Audio Files | | | | |
| Extension Dialing to App | | | | |
| Call Transfer from App | | | | |
| Call Flip | | | | |
| Virtual Fax | | | | |
| Team Collaboration |
| Conference Calling | Up to 10 participants | Up to 25 participants | Up to 100 participants | |
| Videoconferencing | | Up to 25 participants | Up to 100 participants | |
| Microsoft Office 365 Calendar Integration | | | | |
| Google Calendar Integration | | | | |
| Simultaneous Screen Sharing | | | | |
| Videoconferencing Recording | | | | |
| Online Whiteboarding | | | | |
| Team Chat | | | | |
| Team Presence | | | | |
| Text Messaging |
| Text Messaging | | 250 messages per month | 1,000 messages per month | |
| Bulk SMS Packages | | Call us at 866-343-7929 for Quote | Call us at 866-343-7929 for Quote | |
| Scheduled Messages | | | | |
| Messaging Templates | | | | |
| One-to-Many Messaging Business internet made simple. - Tiered plans help right-size your internet plan to meet actual business needs.
- Rock-solid reliability keeps businesses connected and productive.
- Installation is as easy as connecting devices and activating service.
- Enjoy straightforward monthly pricing plans with no hidden fees or long-term contracts.
- Take the internet with you. Simply unplug the Ooma Connect 3000 gateway device and take it with you. Then, plug it into any power source to get instant wireless internet service just about anywhere.
LEARN MORE Ooma AirDial® is the all-in-one POTs replacement solution. - Migrate alarms, emergency phones and building access systems onto a cloud platform trusted by 2 million+ users.
- Get hardware, software and remote management from one vendor.
- Save up to 60% on monthly phone bills.
- White glove service from consultation to deployment.
- Built with the applicable compliance guidelines in mind.
LEARN MORE FAQs What do manufacturing firms need in a phone system? Many manufacturers tend to do business internationally, so free/unlimited or low-cost international calling is usually high on the priority list when looking for a business phone solution. With Ooma Office, all calls to the U.S., Canada, Mexico and Puerto Rico are free and unlimited. Ooma Office also offers competitive rates for international dialing. Manufacturing companies will also likely require many extensions and ring groups under one business line, so choosing something low-cost and all-inclusive is a must. And, because manufacturing companies are different in size and business needs, their business phone systems must also be customizable. What if my firm is under an existing phone contract? Most of our manufacturing clients have been in a phone contract prior to switching to Ooma. We have tools to help firms navigate this process. Please call 877-572-8418 to speak with an Ooma Office expert. How easy is it to install the Ooma Office phone system? We know manufacturing businesses are very busy, so we make it super easy to get started. Ooma Office works right out of the box, and no one at your office or plant needs any technical knowledge to set it up. Ooma Office is typically up and running in less than 15 minutes. Phones arrive pre-configured, just plug in and start making calls. What is a POTS line? POTS (Plain Old Telephone Service) lines are the old copper telephone lines that have provided residential and business telephone service since 1876. POTS lines are used for more than just voice calls. They also service analog devices like security alarms, fire alarm panels, FAX lines, building and gate entry systems, public safety emergency phones, elevator phones and more. What are my POTS replacement options? You can rip and replace legacy devices, which is typically impractical, difficult and expensive. Or you can get an affordable solution like Ooma AirDial that provides a digital connection that acts like a traditional POTS line to a legacy device. Ooma AirDial is a single package solution that combines hardware, a wireless data connection on a nationwide network and phone service. Ooma AirDial also meets many regulatory requirements for devices, such as fire alarm panels and elevator phones. What is Continuous Voice? Ooma Continuous Voice™ is a unique, patented technology that provides automatic backup for voice calls running through Ooma Connect. With it, all Ooma Office phone calls are simultaneously transmitted through two links – a primary broadband connection (such as cable, fiber or T1) and the wireless connection provided by Ooma Connect. The Ooma cloud platform constantly monitors both data streams, so if the digital voice data in one stream is disrupted by internet congestion, dropped packets, or latency, Continuous Voice automatically uses voice data from the second stream to avoid degraded audio quality or dropped calls. If one stream goes down, all calls in progress continue uninterrupted through the other stream. Other Business Industries Whether you’re a local or national business we can help – Ooma is the #1 VoIP solution for a variety of business industries. |