With advertising firms there is no one-size-fits-all solution, and your phone system shouldn’t fit this mold either. While there are large-scale ad agencies, there are also smaller ad agencies who prefer to work on the local level. All advertising agencies need to prioritize business phone features that enable easy collaboration on client projects. Meeting with clients is a critical piece of advertising. While clients do visit the office, much client work is conducted off-site. Having a business phone system that functions both inside and outside of the office is crucial.
Additionally, ad agencies usually conduct creative work and need several levels of approval from clients. A professional and advanced business phone system with video and audio conferencing makes it easy for teams to operate cross-functionally on pitches, projects, assignments, and important deadlines.