Ooma Business Blog

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It’s so easy to live in your web browser. From documents to email, customer relationship systems and social media, everything you need to do in a day is right there in a bunch of tabs. But what about your phone system?

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Staffing is the secret sauce of any good business. It’s not just about hiring the right people though; you also have to use their skills to take your business to the next level. There are a lot of ways to figure this out, but one approach you might not have considered is paying attention to how many times your phone rings. Of course, this isn’t easy. You could get dozens to hundreds of calls a day, so how are you expected to count them all and note the day and time?

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Have you heard people talking about VoIP numbers? If so, you may be wondering what a VoIP number is, what the letters stand for, and how the technology works.

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POTS is reaching retirement age after a very long run, starting on March 10, 1876, with Alexander Graham Bell famously barking, “Mr. Watson, come here, I want you,” to his assistant. After almost 150 years, it’s no surprise that other technologies..

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Your phone is such a familiar device that you probably don’t give much thought to how softphones using internet service can change your business. Discover the five benefits of leveraging softphones in your company.

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Faxing isn’t dead—it has just found a new form. Whether your business still has traditional fax machines or not, fax technology still has a role to play in your business.