Ooma Business Blog

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With Ooma Office Pro and Ooma Office Pro Plus, you get the Ooma Office desktop app, which is filled with great features that make communication easier. Here’s a look at how you can use the app to help your business.

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Hosted phone systems have been the system of choice for countless big and small businesses these past few years and rightfully so. Also referred to as a cloud phone system, cloud PBX, virtual PBX or hosted PBX, a hosted phone system takes the hassle out of managing an on-site phone system by delegating that responsibility to a third-party provider.

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Not sure what a POTS line is? We don’t blame you. With the recent domination of wireless and VoIP (Voice over Internet Protocol) phone services, POTS, or Plain Old Telephone Service, has become less prevalent in today’s world.

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A guest is calling the front desk, but you don’t know who it is because your old PBX system doesn’t have Caller ID. Last week, a different guest complained she kept pushing “0” and the phone hung up on her, instead of transferring her to reception. You don’t even want to think about what might happen if there was an emergency and someone couldn’t call 911.

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Working remotely requires exceptional sound quality, especially for a small business. Because your “Mr. Watson” isn’t in the next room, but across town, across the country—or even across the globe. Being able to do business successfully requires dependable call quality.

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Telecommunications carriers are pushing through unprecedented price increases for POTS lines as they prepare for the final act in a long, slow technology shift toward obsolescence for traditional twisted-pair copper-wire phone lines.