Ooma Business Blog
Team motivation ideas from Super Bowl-winning coach Bill Belichick.
January 29, 2020
Football coaches don’t have an MBA. Yet coaches, like the famed Bill Belichick, have excelled in part because they’ve been able to motivate their teams. Can what happens on a football field can help you learn the strategies of success? Find out here
 | by Husain Sumra |
8 steps to drive customer loyalty
January 20, 2020
We live in an “always on” digital era where customers expect immediacy and transparency. They want instant answers to questions and fast, seamless customer service and support. You’ll learn why phone/voice is still the preferred communications medium for
 | by Melinda Stoker |
Call Blocking on your small business phone
January 16, 2020
When your business phone rings, you could be connected with a prospective customer. However, answering the phone could also unfortunately connect you to a robocall spammer.
 | by Ken Narita |
Call Recording is Included with Ooma Office Pro
January 13, 2020
There’s a common feeling that happens when hanging up from a business call — we wish we had a call recording so we could revisit the real-time conversation.
 | by Mark Maxwell |
3 ways to deliver a customer experience that matches your company brand.
January 10, 2020
When you consider what your company brand stands for, what comes to mind? A promise of a customer experience that you and your employees are committed to delivering
| | by Melinda Stoker |
Ooma Office manages 150,000 incoming calls for “South Park” without a hiccup.
December 20, 2019
What you don’t know about VoIP phone services could hurt your business. You could end up paying too much
 | by Jim Gustke |