Ooma Blog

How to get the most out of the Ooma Office desktop app - blog post image

How to get the most out of the Ooma Office desktop app

April 7, 2023

With Ooma Office Pro and Ooma Office Pro Plus, you get the Ooma Office desktop app, which is filled with great features that make communication easier. Here’s a look at how you can use the app to help your business.
The award for Best Business VoIP Phone Service in 2023 goes to… Ooma Office for the tenth year in a row! - blog post image

The award for Best Business VoIP Phone Service in 2023 goes to… Ooma Office for the tenth year in a row!

March 28, 2023

PCMag readers called it. Each year, PCMag polls its readers for their Business Choice awards and Ooma Office took top honors as the Best Business VoIP Phone Service for the tenth straight year.
What is an LOA—Letter of Authorization or Letter of Agency? - blog post image

What is an LOA—Letter of Authorization or Letter of Agency?

March 27, 2023

In the wide world of acronyms, LOA stands for many things from Lack of Attention to Leave of Absence to Line of Accounting. In the telecommunications business, LOA refers to both a Letter of Authorization and a Letter of Agency—same initials, same type of letter.
Network Jitter - blog post image

Network Jitter

January 24, 2023

Network jitter can be a nightmare for businesses large and small. If your business uses VoIP calling technology, high levels of network jitter can cause work to grind to a halt. It’s simply impossible for employees to effectively communicate with customers, partners, and each other when VoIP call quality drops.
A guide to VoIP monitoring tools - blog post image

A guide to VoIP monitoring tools

January 24, 2023

VoIP monitoring tools produce data that gives you insight into the technical performance of a VoIP phone system. They’re used by IT departments and providers like Ooma to optimize performance and call quality. These tools provide analytics on issues such as network jitter, latency and packet loss.
How to reduce network jitter on Wi-Fi - blog post image

How to reduce network jitter on Wi-Fi

January 23, 2023

If your business suffers from high levels of network jitter, it’s natural to explore the steps you can take to reduce it. After all, network jitter can have a huge impact. It disrupts various forms of communication, slows down productivity, and ultimately makes it more difficult for your business to be successful.