Ooma Blog

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RCS and SMS both power business texting—but they serve different purposes. Learn how they compare, where each excels, and how to use them together for better customer communication.

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Video depositions and virtual legal proceedings are here to stay. Learn how attorneys can prepare their space, tech, clients, and presentation to appear professional and avoid common videoconferencing mistakes.

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Insurance claims are often slowed down by poor communication. This post explains how SMS and VoIP can streamline claim updates, reminders, and call routing to improve efficiency and the policyholder experience.

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Santa Claus has been around as long as anyone can remember, and yet his magical annual toy delivery hasn’t yet been modernized. Here is what we think it would look like if Santa applied modern business practices and added updated technology to his holiday operations?

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Cold calls and follow-ups are notoriously difficult, but you can use AI to craft sales scripts that can take your organization to a new level. We’ll go over what that means and get you started with some great prompts you can use to get results.

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Unlike traditional analog phones, internet (IP) phones work by sending calls over the internet, not a copper landline or a cellular network. With today’s technological advances, an IP phone system is much more compatible with software, offering greater flexibility and control for businesses of all sizes.