Ooma Office includes a full suite of features to grow with your small business while supporting its communication needs. The articles below will help you set up and use the powerful features that are part of Ooma Office.

Start using your system right away with these helpful resources

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If you are not sure where to start, please contact customer support at 1-800-555-5555 or use the chat

  • Phone Numbers

    One of the most important aspects of your business’s identity is the phone number or phone numbers that will be associated with it.

  • Unlimited domestic calling

    Unlimited calls to mobile phones and landlines in the United States, Canada, Mexico, and Puerto Rico are free.

  • International and premium calling with Ooma

    Make international calls or premium calls to services like 411 when there are sufficient funds in you prepaid account.

  • Virtual Receptionists

    Use one or more Virtual Receptionists to automatically direct incoming calls, play important messages like your business location and hours, and more.

  • Multi-site Support

    Does your company have more than one location? No problem! Ooma Office can keep everyone connected across multiple sites.

  • Number Porting

    Maintain your business’s identity even after switching telephone carriers by porting all of your numbers to Ooma free of charge.

  • Conference Line

    The conference line is able to host up to ten simultaneous conference rooms that can accommodate a maximum of ten participants each.

  • Faxing

    Users can send faxes electronically using the Ooma Office web portal, and receive faxes to their own personal fax number as email attachments with virtual fax.

  • Ooma Office Manager

    Manage your Ooma Office account and features online with our user-friendly web portal.

  • Ring Groups

    Ring Groups can help to route your calls by department or function. Phones can ring simultaneously or one at a time, and you can choose where the call goes next if no one in the Ring Group answers

  • Distinctive Ring Tones

    Distinctive ringtones can give members of a Ring Group a heads up about the nature of the call they’re receiving before they pick up the phone.

  • Paging to Phones

    Paging Groups allow a user to page multiple phones at once with important information like announcements.

  • Company Directory & Shared Speed Dial

    Together, these features create a comprehensive directory of internal and external company contacts.

  • Hold & Transfer Music

    Share information about your products, play out favorable reviews and testimonials, or give your customers music to listen to while they wait on hold or during a transfer.

  • Extension Monitoring

    Monitor the status of another Ooma Office user’s extension and perform actions like three-way phone calls, incoming call intervention, and more at the touch of a button.

  • Intercom Calling

    Dial an Ooma Office extension and have the receiving device automatically answer via speakerphone.

  • Integration with third-party overhead paging systems

    Link your existing overhead paging system to your Ooma Office phones.

  • Call Blocking

    Block anonymous callers and unwanted phone numbers from reaching your Ooma Office account. 

  • Call Forwarding

    Automatically forward calls to a user’s cell phone or landline when their Ooma Office devices are offline.

  • Hunt Groups

    Calls ring phones connected to your ATA device one at a time until they connect to an open line.

  • Ooma Office extension for Google Chrome

    Installing this extension enables easy access to many core Ooma Office features without leaving the active webpage.

Ooma Office Pro Features