Ooma has a wide variety of AI features available for users to enjoy. These features can be leveraged in many ways, from transcribing your calls as they happen to giving you insights into calling trends. You can even set up an AI assistant or answering service to give your customers information outside of business hours.
Using AI with Ooma, you can do any of the following:
- Have AI Transcriptions automatically transcribe your calls. Learn more. [Pro+]
- Use AI Insights on your transcribed and recorded calls to create an overview of calling trends and other important information. Learn more. [Pro+]
- Configure an AI Answering Service to answer preconfigured questions and capture messages. Learn more. [Add-on]
- Set up an AI Receptionist as a more powerful Virtual Receptionist that can transfer calls, book appointments, answer questions, and more. Learn more. [Add-on]