Ooma Business Blog

Ooma Office now connected to CarPlay - blog post image

Ooma Office now connected to CarPlay

August 11, 2025

When you’re working on the go, you know how important it is to be able to take your business phone service with you. Ooma allows you to do just that with the Ooma Office Mobile App and CarPlay integration.
Complete Guide to First Call Resolution and Tips to Attain it - blog post image

Complete Guide to First Call Resolution and Tips to Attain it

August 8, 2025

This in-depth guide from Ooma covers everything businesses need to know about First Call Resolution (FCR)—a crucial call-center metric reflecting when a customer’s issue is fully resolved during their first call (no repeat contact required).
5 reasons you should integrate Ooma Office and SugarCRM - blog post image

5 reasons you should integrate Ooma Office and SugarCRM

July 30, 2025

Integrating Ooma Office with SugarCRM helps businesses work smarter, not harder. Whether you’re aiming to deliver personalized customer experiences or make your team’s day-to-day easier, this CRM integration has you covered.
How to create online video meetings that rock - blog post image

How to create online video meetings that rock

July 23, 2025

Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.
Don’t risk it: password security tips to keep your business and team safe - blog post image

Don’t risk it: password security tips to keep your business and team safe

May 19, 2025

If your number isn’t easy to find, potential customers might give up and move on to a competitor. That’s why listing your business phone number across multiple listings is essential. The good news? Many of these listings are completely free. They only require a little effort on your part to take advantage of them.
The essential guide to social media platforms for your small business - blog post image

The essential guide to social media platforms for your small business

April 10, 2025

As a small business, you have many options to gain new customers. Even if you focus on digital marketing, the sheer variety of options can be overwhelming. Use this guide to social media platforms to discover ways to reach your target audience, build brand awareness, and get better results from your marketing efforts.