Ooma Blog

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A Letter of Authorization (LOA) is a legal document that lets a phone or cloud communications provider act on your behalf, usually to transfer (port) your existing numbers from another carrier. It confirms you’ve given permission for your new provider, such as Ooma, to request the release and transfer of your phone numbers and access the account details needed to complete the move.

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As if robocalls bothering us at all hours aren’t bad enough, scam artists are now attempting to abuse the SMS system with huge blasts of unwelcome and often illegal text messages.

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Landline phone service has come a long way since it was invented nearly 150 years ago. Up until the early 1980s, landline customers were required to rent their phones each month. Traditional home phone service still has significant limitations, and many people are looking for other options.

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It’s easy to confuse call centers with contact centers. Both play an important role in getting current and potential customers the help they need. This comparison explains the differences, points out their challenges, and helps you figure out the best option for your business.

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IT managers like you are very busy people and don’t want to leave their desks without good reason. In other words, you want to be in the driver’s seat without actually having to drive anywhere. That’s the beauty of Remote Device Management (RDM) for the Ooma AirDial POTS replacement solution.

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Roses are red, violets are blue, there’s nothing better than someone ringing to say, “I love you.” It’s nearly Valentine’s Day, and that means that romance is in the air, heart-shaped candies are in stores and sweet nothings are only a phone call away.