Ooma Blog
Take a look at our collection of blogs, guides and tutorials.
Ooma joins telecom industry fight against SMS text messaging spam
By Roy Calvo|March 20, 2023
As if robocalls bothering us at all hours aren’t bad enough, scam artists are now attempting to abuse the SMS system with huge blasts of unwelcome and often illegal text messages. 
What is a contact center vs. a call center?
By Diane Balogh|March 1, 2023
It’s easy to confuse call centers with contact centers. Both play an important role in getting current and potential customers the help they need. This comparison explains the differences, points out their challenges, and helps you figure out the best option for your business. 
What is Interactive Voice Response (IVR) and how can it help your customers?
By Diane Balogh|February 5, 2023
Are you interested in getting an interactive voice response system to handle your inbound calls? Are you on the fence? Do you wonder if you need to be using an IVR software to handle high call volumes? Keep reading to learn what an interactive voice response is, why you need it and how IVR solutions can benefit your business or call center. 
How fax machines work and why they’re still used today
By Jim Gustke|December 7, 2022
As fax machines improved, so did the transmittal time. This was a boon to businesses that depended on sending or receiving sensitive documents. Fax machines became so popular that “fax” became a verb, as in “Fax me your order and we’ll ship it today.” The sales of stand-alone fax machines peaked in the U.S. in 1997 and three years later in Japan. 
Be prepared for the next disaster with Call Forwarding During Device Outages
By Natalia Casselman|October 31, 2022
Whether the power goes out because of unplanned maintenance or natural disasters like hurricanes or heatwaves, you can be confident that you won’t miss any important calls. Here’s how you can stay connected — even when your devices aren’t. 
Ooma Telo White
Get crystal-clear nationwide calling for free.
You pay monthly applicable taxes and fees.
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Ooma Telo
Get crystal-clear nationwide calling for free.
You pay monthly applicable taxes and fees.
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Ooma Telo Air
Place your Ooma Telo Air anywhere and connect to the internet wirelessly using your Wi-Fi network. Pair Bluetooth with your mobile phone to answer incoming mobile calls from any phone in your home. Easy app-based setup.
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Yealink T21
-Buy 1 Get 1 Free IP Phone Offer-
Save: $70
- Mid-level internet phone.
- Call volume: High
- Good for: Startups, law offices, advertising agencies and growing businesses.
