What issues do you need to troubleshoot?
If you are not sure where to start, please contact customer support at 1-800-555-5555 or use the chat
- 911 and e911 Service issues
- Advanced Connections and Service Ports
- Billing Issues
- Call waiting issues
- Caller-ID Issues
- Can I keep my Phone Number if I Want to Get Rid of My Landline?
- Checking the Status of a Number Transfer
- Common porting errors
- Common Setup Issues
- Configuring Quality of Service (QOS)
- Distributing Ooma to All Telephone Jacks
- How Can I Recover a Forgotten Phone Number?
- How Do I Return My Ooma Equipment?
- How Do I Update My Billing Information?
- I can’t Access the Web
- If the power goes out in my house, can I still make calls
- Learning More About Ooma Quality of Service (QOS)
- Ooma Accessory Compatibility with Ooma Telo Base Station
- Outbound Caller-ID Name (CNAM) Support
- Porting Away from Ooma
- Problems Connecting to Setup.Ooma.com
- Problems Using or Entering DTMF/Touch Tones
- Problems with voicemail
- Recoving a Lost Password
- Voice Quality
- What can I do if my Telo Base Station or Phone Genie breaks?
- Why can’t I pair new accessories with my Ooma Telo Base Station or Phone Genie?
- Will Ooma Work with My Alarm System?