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Home Phone Service Resources / Troubleshooting

Can I Keep my Phone Number if I Want to Get Rid of My Landline?

Last Updated: December 4, 2025

You must port your phone number to Ooma before you can get rid of your landline. Number porting costs a one-time fee of $39.99 per number you wish to port, and is available in most areas. For customers that upgrade to an annual subscription to Ooma Premier you can port one number absolutely free.

Do NOT cancel your landline service until Ooma has completed your port, which typically takes 3 – 4 weeks from the time Ooma has all of your information. If you cancel your landline during the porting process, you may lose your landline service AND the phone number you are attempting to port.

You can learn more about the porting process, including the expected timeline and what to expect, by visiting our number porting FAQ.

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