Ooma Business Blog

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AT&T has started phasing out copper POTS lines, with no new installs or changes in nearly 20 states beginning October 15, 2025—and most copper services slated to retire by 2029. That puts fire alarms, elevator phones, safety call boxes and other POTS-dependent devices at risk. Learn the timeline, the operational and compliance impacts, and how modern POTS replacement solutions like AirDial keep critical systems online.

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Tired of spam calls? Learn what call blocking is, why spoofing complicates it, and how to block unwanted numbers in Ooma Office—including bulk and Nomorobo options.

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POTS lines are becoming costly and outdated. In 2025, home service averages $40–$70 per month, while businesses face $80+—sometimes up to $1,000 per line. Explore what is prompting the price increases and how you can make smart decisions on POTS line replacement.

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Every email, stream, and call starts a data journey. Learn how packets, routers, and protocols move your information across networks—and why performance matters.

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Ooma’s Business Case Builder helps organizations plan and justify replacing aging POTS lines with Ooma AirDial, a compliant, reliable solution that can cut monthly costs by up to 60%. Inventory your lines, enter basics, outline your timeline and instantly generate a shareable PDF with projected savings and ROI—all with options for white-glove installation and robust reliability features.

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Ooma Office now saves text message history directly in AgencyZoom, giving insurance agents instant access to past customer conversations. By viewing text details alongside call notes, agents can provide faster, more personalized service without making customers repeat themselves. Available for Ooma Office Pro Plus users, this feature boosts efficiency and is also supported in Pipedrive and SugarCRM integrations.