Ooma Business Blog

---

Ooma’s Business Case Builder helps organizations plan and justify replacing aging POTS lines with Ooma AirDial, a compliant, reliable solution that can cut monthly costs by up to 60%. Inventory your lines, enter basics, outline your timeline and instantly generate a shareable PDF with projected savings and ROI—all with options for white-glove installation and robust reliability features.

---

Ooma Office now saves text message history directly in AgencyZoom, giving insurance agents instant access to past customer conversations. By viewing text details alongside call notes, agents can provide faster, more personalized service without making customers repeat themselves. Available for Ooma Office Pro Plus users, this feature boosts efficiency and is also supported in Pipedrive and SugarCRM integrations.

---

We all want to feel safe in our residential communities, and that help is just a phone call away. Unfortunately, emergency equipment that depends on traditional phone service lines is in the middle of a crisis because of something called the copper sunset.

---

A day in the life of a system administrator is anything but predictable. From managing servers and backups to troubleshooting user issues and planning future infrastructure, sys admins keep businesses running smoothly while adapting to constant challenges.

---

Not everyone is skilled in the art of phone conversations. From the oversharer to the monosyllabic mysterious one, here are some tips to help you survive people with challenging communication styles and the conversations that often leave much to be desired.

---

The U.S. Small Business Administration has recognized Qais Alkurdi’s achievement with his business, HQE Systems of Temecula, California, by naming him Small Business Person of the Year for California. Read how he went from military service to owning his own successful business.