We all have our reasons why we don’t always pick up. I’m tired of the calls from survey companies and telemarketers. My mother-in-law fears fraudsters after getting a call for bail; thankfully she smelled a rat because nobody calls her “Grandma.” Others ignore calls they suspect are work related if they come in after working hours. And some take the FCC’s consumer advice to combat robocalls and spoofing by letting calls from unknown numbers go to voicemail.
Traditional phone companies no longer have a lock on the business phone market. The growing industry of VoIP phone providers (Voice over Internet Protocol) is offering phone service that’s higher quality, more flexible, and lower in cost.Check.
The Session Initiation Protocol (SIP) is a cornerstone in Voice over Internet Protocol (VoIP) transmissions. The underlying network equipment is complex and supports a wide range of functions that sometimes conflict. Consequently, businesses find themselves deploying less than optimal solutions. What follows are tips that help your business maximize its SIP investment.
Technology improvements have come at a rapid rate since the turn of the millennium. Because VoIP builds off of a modern, digital, intelligent technology base, it is able to do more than simply carry voice communications.
Ooma was recently granted its 51st patent. While we’re proud of all of them, this is a huge one for small businesses. The title is “Systems and Methods of Communications Network Failure Detection and Remediation Utilizing Link Probes.” We know it sounds complicated, but this patent describes a vital piece of technology used in Ooma Connect − our solution for delivering backup internet service.
Here at Ooma, we didn’t have to look any farther than Facebook to find two Ooma Office customers for which we are most grateful. And, when the feeling is mutual, well that’s just whipped cream on the pumpkin pie.
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