Ooma Blog

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Explore the six essential VoIP protocols enabling reliable and affordable phone service for anyone with access to high-speed internet.

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With the rise of cloud-based telephony solutions, ensuring a secure and optimized communication environment has become more important than ever. Enter session border controllers, or SBCs. These network elements play a crucial role in managing and securing the flow of real-time communication sessions.

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Understandably, UCaaS cost is top-of-mind when transitioning to a cloud-based unified communications solution. In general, as-a-service solutions are considered cost-effective alternatives to on-premises systems.

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Businesses today require more than just dial tones to communicate successfully; they demand efficient, scalable and cost-effective communication solutions. One crucial player in modern business phone systems is SIP trunking, which has revolutionized how organizations communicate. But what is SIP trunking and why exactly do you need it?

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That one-size-fits-all approach makes sense for building a mass-market car at the lowest possible price. But it doesn’t always work for IT solution providers seeking the best vendor to bring Unified Communications as a Service (UCaaS) to their customers.

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Call flows can range from rudimentary flow chart diagrams that show receptionists where to transfer calls to advanced cloud systems that automatically route inbound calls through an Interactive Voice Response (IVR) menu. This blog post will focus on the automated variety, but many of the principles will be the same.