Ooma Blog

---

Choosing a VoIP phone service is an important business decision. Since VoIP technology has many features and long-term benefits, heads of IT have many considerations to review when switching to VoIP. Answer these questions to inform your decision-making…

---

Voice over Internet Protocol, or VoIP, is a proven, popular way to make phone calls, but the quality of the connection isn’t always ideal. The trouble is sometimes due to internet congestion rather than any problems with hardware, software or the VoIP service provider. That’s why Ooma recently added Adaptive Forward Error Correction (AFEC) technology.

---

Staffing is the secret sauce of any good business. It’s not just about hiring the right people though; you also have to use their skills to take your business to the next level. There are a lot of ways to figure this out, but one approach you might not have considered is paying attention to how many times your phone rings. Of course, this isn’t easy. You could get dozens to hundreds of calls a day, so how are you expected to count them all and note the day and time?

---

Have you heard people talking about VoIP numbers? If so, you may be wondering what a VoIP number is, what the letters stand for, and how the technology works.

---

We all have our reasons why we don’t always pick up. I’m tired of the calls from survey companies and telemarketers. My mother-in-law fears fraudsters after getting a call for bail; thankfully she smelled a rat because nobody calls her “Grandma.” Others ignore calls they suspect are work related if they come in after working hours. And some take the FCC’s consumer advice to combat robocalls and spoofing by letting calls from unknown numbers go to voicemail.

---

Traditional phone companies no longer have a lock on the business phone market. The growing industry of VoIP phone providers (Voice over Internet Protocol) is offering phone service that’s higher quality, more flexible, and lower in cost.Check.