Ooma Blog

---

A call center can be a lifeline for your business, but the brain behind the operation is call center analytics. This post helps you take a hard, data-driven look into how your team is handling clients or customers on phone calls and can help you boost not only your customer satisfaction numbers, but your bottom line, too.

---

Each system will work for a small business, depending on the number of phone lines you need and how you want the phone system to support your business communications. Let’s take a look at the three phone systems—what they are, how they work, and what they might mean for your business.

---

Check out these 10 questions to ask before renting a house, condo or room for a short stay to make sure it’s every bit as safe and secure as you expect it to be.

---

In today’s fast-paced world, modern phone services offer a lot more than just a way to make and receive calls—they can become an essential tool in shaping your brand’s presence and streamlining your business operations from day one. This post outlines six key factors to consider when choosing the right phone service for a new business.

---

Ooma Office enables you to make and take phone calls, check voicemails, and even chat using apps for mobile, desktop and Chrome. This post outlines how you can leverage apps to make the most of your business VoIP phone service with Ooma.

---

Add the Ooma VoIP mobile app to your emergency preparedness plan so you can stay connected to family and loved ones if disaster strikes and you lose access to your home phone.