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Blog

AT&T's copper line shutdown has begun

AT&T has started phasing out copper POTS lines, with no new installs or changes in nearly 20 states beginning October 15, 2025—and most copper services slated to retire by 2029. That puts fire alarms, elevator phones, safety call boxes and other POTS-dependent devices at risk. Learn the timeline, the operational and compliance impacts, and how modern POTS replacement solutions like AirDial keep critical systems online. […]

25 customer satisfaction survey questions that drive action

Use these 25 customer satisfaction survey questions to uncover friction, identify loyalty risks and find practical ways to improve the experience. […]

From dorms to stadiums: Creating a unified communications backbone for safety

Audit campus safety connectivity across life safety, security, operations and business continuity systems. […]

Building customer trust in the age of AI

Learn how transparency, accountability and human oversight can help your business build customer trust when using AI. […]