Ooma Office
Frequently Asked Questions.

  1. All bridges can be secured with a PIN that’s needed to gain access to the call. You can set up the PIN in the Ooma Office admin portal. [...]

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  2. Yes. Businesses can create multiple bridges—for example, one for sales, one for leadership, and one for customer support—each with its own conference line and unique PINs. [...]

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  3. Yes. Conference bridges are included features in Ooma Office. Admins can create multiple bridges based on the size and needs of the organization. [...]

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  4. No special equipment is required. Participants can join from any desk phone, mobile phone, or VoIP device by dialing the call-in conference number. [...]

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  5. Dial your conference call dial in number or extension, enter the PIN, and begin the meeting. You can admit participants, mute lines, and manage the call directly from the bridge. [...]

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  6. Common use cases include: Weekly team check-ins Sales meetings with remote reps Client consultations Vendor or partner updates Training sessions or onboarding Because each bridge has its own conference call line, it’s easy for teams to hold regular meetings without scheduling overhead. [...]

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  7.  Yes. Admins can configure: Conference name Bridge ID Bridge extension Leader and participant PINs Assigned usersThis gives businesses control over who manages and hosts calls. [...]

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  8. Ooma Office supports multiple participants—ideal for team meetings, customer presentations, training calls, and cross-department updates. Each conference bridge can support up to ten participants. Ooma Office Pro customers can host conference bridges with up to 25 participants. [...]

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  9. Absolutely. Any external caller can join by using your call-in number for conference call as long as they have the correct participant PIN. This makes it simple to host client meetings, partner calls, and vendor check-ins. [...]

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  10. Callers can join by dialing the designated conference line or call-in conference number listed for your bridge. After dialing, they enter the participant PIN to access the meeting. Internal callers also have the option to join by extension. [...]

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Customize Your Phone System

How many employees will use a phone?
Do you have internet ports (hardwired) everywhere you want a phone?

Do you need Wi-Fi cordless phones?

Do you need a separate conference phone?

Do you want to connect a physical fax machine?