Understandably, UCaaS cost is top-of-mind when transitioning to a cloud-based unified communications solution. In general, as-a-service solutions are considered cost-effective alternatives to on-premises systems.
The key communication tool in all insurance agencies is still the telephone. So how do you master your insurance phone calls and business phone system? In this post, we’ll take a look at what makes phone calls effective and how you can get a phone system that will help you and your staff be more productive and provide a stellar client experience.
The benefits of a virtual call center often outweigh a traditional call center, and Ooma wants to help you make the most out of it. To keep your virtual call center running in tip-top shape and maximize customer experience, we’ve compiled a list of call center best practices.
Among the many challenges of running a medical or dental practice is coping with the important yet complex law called the Health Insurance Portability and Accountability Act of 1996, commonly known as HIPAA.
In the face of rising costs associated with POTS line phone service, a resident manager at a Minnesota condominium complex chose Ooma AirDial as an affordable and reliable solution to keep emergency phone service running smoothly for community residents.
With 2023 in the rearview mirror and tax preparations about to demand all your attention, now is a great time to pause and set annual performance objectives for your business.We asked our community of Ooma Office customers to share their top goals for the year to help inspire you in creating solid 2024 business goals.