Ooma Business Blog
AT&T’s copper line shutdown has begun
July 20, 2026
AT&T has started phasing out copper POTS lines, with no new installs or changes in nearly 20 states beginning October 15, 2025—and most copper services slated to retire by 2029. That puts fire alarms, elevator phones, safety call boxes and other POTS-dependent devices at risk. Learn the timeline, the operational and compliance impacts, and how modern POTS replacement solutions like AirDial keep critical systems online.
 | by Tonya Hottmann |
How AI transcription can supercharge your business
July 17, 2026
See how AI transcription creates searchable call records, summaries, and action items that help businesses work faster and smarter.
 | by Mark Vogel |
Video meeting best practices for better business calls
July 17, 2026
Video meetings are a staple in today’s hybrid working environment. We offer some best practices and helpful tips to make the most of each meeting.
 | by Husain Sumra |
How to improve work-life balance with healthier communication boundaries
July 15, 2026
Improve work-life balance by setting communication boundaries that protect personal time while keeping customers and coworkers supported.
| | by Husain Sumra |
The human handoff problem: When AI automation goes too far
July 9, 2026
AI saves time, but knowing when to hand customers over to a real person is the key to better service, trust, and long-term success.
| | by Mark Vogel |
Life safety in the digital hospital: How POTS replacement reduces risk and complexity
July 2, 2026
See how hospitals reduce risk, improve visibility and lower costs by replacing aging POTS lines with modern communications.
| | by Tonya Hottmann |