Ooma Blog

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According to McKinsey, a consulting firm, more than two-thirds of Americans are holding back on outdoor activities, which means spending much more time at home. That means fewer visits to your favorite restaurant and perhaps a lot more time using streaming services.

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Nearly fifty years ago, the modern credit card was born. Sure, some form of the credit card existed as far back as the 1860s, but the basic system we all use today began with two simple technological advancements.

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Knowing how to manage business costs is a critical skill for maintaining profitability. By all means, use every strategy you can to boost your sales, like selling more to past customers with a loyalty program. However, there are times when you will need to cut costs.

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If you’re wondering how to stay connected to your customers under the current circumstances, you are not alone. The rise of work-from-home practices is making it challenging to stay top of mind with your loyal customers. Fortunately, there are technology tools you can use to resolve this disconnect.

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Millions of customers are using delivery services to receive online orders and avoid crowds this year. This increasing trend means more convenience for customers. However, it also poses a problem for delivery companies and small businesses. A 2020 survey found that nearly one in five Americans have had packages stolen this year.

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If you’re in the process of choosing a new business phone system and considering switching from your current phones to cloud-based phones, you’re probably going to hear about softphones. Moreover, are softphones a good fit for your business?