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Business Phone Plans

Ooma Office has three service plans to suit a variety of business needs. Ooma Office Pro Plus includes the most features, with everything in Ooma Office Pro and Ooma Office Essentials, plus some exciting new ones.

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Ooma Office
Subscription Plans

Essentials

Pro

Pro Plus
Price Per User /Per Month $19.95 – BUY NOW $24.95 – BUY NOW $29.95 – BUY NOW
Not sure which plan you need?
Call our team at 866-343-7929.
Key Calling Features
Unlimited Calling in U.S., Canada, Mexico, and Puerto Rico
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Unlimited calls to mobile phones and landlines in the U.S., Canada, Mexico and Puerto Rico.
Low International Rates
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Minimal per-minute fee charged for outbound calls made to countries outside of the U.S., Canada, Mexico and Puerto Rico.
911 Service
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Connects 911 calls to local responders, ensuring fast emergency response.
FREE Number Transfer
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Transfer (port) your existing business phone number from your old phone company to Ooma.
One FREE Toll-Free Number
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Enable callers to reach your business from anywhere in the U.S. without paying long-distance fees.
500 minutes of inbound calls per month 500 minutes of inbound calls per month 500 minutes of inbound calls per month
Main Company Number
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Primary business phone number that can be set up with a new account, or ported from a previous service.
One Direct-Dial Number Per User
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Unique phone number for each user that can be dialed directly.
Easy Installation
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Deploy Ooma Office in about 15 minutes without technical expertise.
Administration and Support
User Management Portal
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Each user has their own login to the End User Portal so they can manage extension preferences.
Multi-site Admin and Management
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Whether your business has a single small presence or multiple locations across a city or state, Ooma Office can easily accommodate as many locations as necessary.
Bulk User Import
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Add many users to system at one time using easy bulk importing.
24×7 Customer Support
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Customer care agents are available 24x7x365 whenever you need assistance
Call Management Features
Virtual Receptionist
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Greet and direct callers to the right employees or departments without picking up the phone. Answer questions like office directions and operating hours; play on hold music and promotional messages.
Virtual Receptionist with Unique Greetings, Menus and Actions
Analog Fax Machine Support
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Analog fax machine support enables seamless faxing over traditional phone lines in VoIP systems.
Call Park
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Place an active caller on hold in a user-defined “parking spot” so other team members can retrieve the call.
Call Park for Desktop App
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Place active calls on hold in a user-defined parking spot, so they can be retrieved by other users.
Music On Hold
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Play pre-recorded audio messages or music as callers are placed on hold.
Transfer Music
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Engage callers with music while they wait for calls to be transferred.
Extension Dialing
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Extension dialing options to meet the needs for your business.
Extension Monitoring
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Monitor status of Ooma Office user extensions and perform a variety of actions with a single click.
Call Forwarding
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When turned on, all incoming calls to an extension are temporarily redirected to a specified number.
Virtual Extensions
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User extensions assigned to each user that will be making or receiving calls.
Voicemail
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Every user extension comes with a private voicemail that is automatically set up when the extension is created.
Call Transfer
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Transfer calls blindly, announce or explain the transfer, or directly transfer calls to an extension’s voice mail.
Company Directory
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Digital phonebook listing employee names and extensions for easy call routing.
Call Logs
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View history of all incoming and outgoing calls. Individual and admin views available.
One Conference Bridge per User
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Virtual meeting space for multiple participants to join a single VoIP call, enabling real-time audio collaboration.
Forward Calls During Device Outages
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Transfer calls to other active numbers or devices if outages occur.
Virtual Fax
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Send and receive faxes from anywhere using digital technology instead of an analog fax machine.
Distinctive Ringtones
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Unique ringtones that can be assigned to individual users or extensions for easy recognition.
3-Way Calling
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Connect and communicate with two other people in a single call.
7-Digit Dialing
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Call local numbers easily without entering the area code.
Call Blocking
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Block specific phone numbers from reaching any extension, individually or in bulk.
Intercom
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Users dial an Ooma Office extension and have the receiving device pick up calls with its speakerphone, creating a two-way audio call.
Overhead Paging
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Link existing overhead paging system to Ooma Office phones.
Paging Groups
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Page specific departments such as sales, customer service, inventory, accounting and more.
IP Phone Paging
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One-way voice announcement sent to multiple IP phones, allowing users to make public announcements or notifications over the phone system.
Flexible Numbering
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Assign user extensions from 1000 to 9999.
3-Digit Extensions
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Enables direct dialing to specific departments or staff using just 3 numbers.
Enhanced Call Blocking
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Stop robocalls by screening incoming calls against more than 2M known spam numbers.
Voicemail Transcription
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Every user extension comes with a private voicemail that is automatically set up when the extension is created.
Call Recording
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On demand and always-on recording enables you to easily archive and retrieve phone conversations.
Dynamic Caller ID
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Assign star codes to empower users to change their caller ID name and number on the fly.
Hot Desking
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Users log into any unassigned IP phone to make and receive calls just as they would from the phone assigned to their extension.
Find Me, Follow Me
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Receive calls on multiple devices that ring at once or in sequence.
Shared Voicemail Boxes
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Up to 10 voicemail boxes can be accessed and monitored by multiple users.
Call Screening
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Ask callers to record their name as an extra layer of protection against phone spam.
Mobility Features
Desktop App for Windows
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Convenient desktop app so employees can use the business phone system right from their Windows computer.
Yes (without calling)
Desktop App for Mac
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Convenient desktop app so employees can use the business phone system right from their Mac computer.
Yes (without calling)
Desktop App for Google Chrome
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Convenient desktop app so employees can use the business phone system right from their Google Chrome computer.
Yes (without calling)
Mobile App for iOS
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Ooma Office application for IOS smartphones that provides access to VoIP service while away from your office phone.
Mobile App for Android
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Ooma Office application for Android smartphones that provides access to VoIP service while away from your office phone.
Simultaneous Ring
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Enable multiple phones to ring in unison, providing flexibility to answer calls from any device or location.
Voicemail-to-Email Audio Files
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Voicemail can be sent directly to a user’s email for easy, on-the-go listening with an attached audio file.
Extension Dialing to App
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Send calls from extensions to mobile app.
Call Transfer from App
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Transfer mobile calls to an extension, voicemail or personal phone number.
Call Flip
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Seamlessly transfer an active call between devices without interruption.
Virtual Fax
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Send and receive faxes from anywhere using digital technology instead of an analog fax machine.
Team Collaboration
Conference Calling
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Participate in conference calls from anywhere at any time by dialing into a conference bridge from a desk phone, mobile phone, or from the Ooma Office Desktop App.
 Up to 10 participants Up to 25 participants Up to 100 participants
Videoconferencing
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Intuitive video meetings platform that enables teams to collaborate from wherever, whenever
 Up to 25 participants Up to 100 participants
Microsoft Office 365 Calendar Integration
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Connect Ooma Meetings accounts with Microsoft calendars to have all meetings listed in one view.
Google Calendar Integration
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Connect Ooma Meetings to Google calendar accounts to see all meetings listed in one view
Simultaneous Screen Sharing
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Ooma Meetings empowers two or more people to share screens simultaneously.
Videoconferencing Recording
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Record meetings to access or download later.
Online Whiteboarding
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Enables users to draw, present and export ideas to transform ordinary video meetings into faster, more fluid collaboration.
Team Chat
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Communicate and collaborate with colleagues in real time.
Team Presence
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Gain insights into employee availability statuses (online, offline, on a call and busy) in real-time.
Text Messaging
Text Messaging
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Send and receive text messages from smartphones, tablets, desktops or laptops.
 250 messages per month 1,000 messages per month
Bulk SMS Packages
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Purchase additional SMS messages in bulk at discounted prices.
 Call us at 866-343-7929 for Quote Call us at 866-343-7929 for Quote
Scheduled Messages
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Compose and schedule text messages to be sent at any date and time.
Messaging Templates
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Store text messages for easy reuse in the future.
One-to-Many Messaging
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Send the same text message to a group of recipients individually without having to retype each message.
Customer Engagement
Ring Groups
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Send incoming calls to specific groups like sales, customer support, accounts receivable and more.
Caller Info Match
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Identifies detailed caller background info from CRM, social media, and search engines for inbound and outbound calls.
Contact Us Website Widget
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Enables visitors to your website to communicate with your company using an easy contact form.
Call Queuing
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Deliver incoming calls to the next ready queue member in the order calls are received. If a call is not answered, the call is routed to the next available representative.
Online Bookings
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Share available calendar slots, schedule meetings, send confirmations and reminders, and update time slots from integrated calendars.
Shift-to-Text
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Empower mobile callers to easily serve themselves when they call your business.
Auto Dialer
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Seamlessly dial phone numbers so sales and accounts receivable employees spend less time dialing and more time speaking with customers and prospects.
Integrations
Salesforce
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Boost customer experience and employee productivity by integrating Salesforce CRM with Ooma Office.
Microsoft Dynamics
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Drive employee, sales and customer support initiatives by integrating your Microsoft Dynamics 365 with Ooma Office.
Zoho
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Enhance your Zoho CRM experience with powerful cloud communications capabilities.
Freshdesk
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Grow customer relationships with pre-built Ooma Office integration.
NexHealth
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Cloud communications that help dental providers enhance patient loyalty.
Clio
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Helps law offices deliver a better client experience and capture every billable moment.
AgencyZoom
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Sell more insurance policies while enhancing the client experience.
HubSpot
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Pair powerful telephony tools with robust CRM capabilities to streamline workflows, improve productivity and deliver an exceptional customer service.
Square
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Ooma Office seamlessly integrates with Square to enable businesses to better manage communications and transactions from one platform.
Jobber
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Cloud communications that drive growth for general contracting and home service businesses.
QuickBooks Online
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Improve communications, streamline operations and deliver a superior employee and customer experience.
Analytics
Call Analytics
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Visualize calling metrics to aid in gauging productivity and improvement opportunities.
Call Leaderboards
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Visualize phone line usage across the company to assess individual and company performance.
Message Analytics
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See messaging trends to better understand productivity and improvement opportunities.
Fax Analytics
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Visualize key metrics associated with incoming and outgoing faxes.

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