You can view the logs for your AI Answering Service by navigating to the Dashboard and then choosing the AI Agent Logs option.
Using this page, you can do the following:
- Select an individual call log to view its details, including an AI Summary and AI Insights, where applicable
- Use the Search box to search your logs
- Use the filter option (funnel icon) within the Search box to filter your logs by date, priority, participant, or key words
- Sort your logs by Local Party, Remote Party, Summary, Category, Priority, Date & Time, or Duration by selecting the appropriate column header
- Select one or more logged calls and Download the information