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Updating billing information

Publish Date: July 21, 2025
Last Updated: July 21, 2025

The billing information on file for Ooma Office is used for monthly service charges, as well as for any charges that are incurred by your Prepaid Account. You can update your billing information by following these instructions:

  1. Log in to office.ooma.com as an administrator and navigate to the Account page.
  2. Click Billing.
  3. Review the billing information that is on file under the Payment Information section. If you want to update the credit card on file or the billing address, click Edit.
  4. Enter your new payment information.
  5. Save your changes.