Ooma Blog

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When you’re working on the go, you know how important it is to be able to take your business phone service with you. Ooma allows you to do just that with the Ooma Office Mobile App and CarPlay integration.

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This in-depth guide from Ooma covers everything businesses need to know about First Call Resolution (FCR)—a crucial call-center metric reflecting when a customer’s issue is fully resolved during their first call (no repeat contact required).

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Michelle Nicholson turned a home sourdough hobby into Flour Girl Bakery & Café, earning the SBA’s Connecticut Small Business Person of the Year award. With Ooma Office, she streamlined operations across three buildings, improved customer service, and found more time to focus on growth.

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Analog phone infrastructure is being phased out. Waiting to migrate increases your exposure to skyrocketing costs, compliance issues, and dangerous service disruptions. It’s time to act.

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Integrating Ooma Office with SugarCRM helps businesses work smarter, not harder. Whether you’re aiming to deliver personalized customer experiences or make your team’s day-to-day easier, this CRM integration has you covered.

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Retirement is the well-earned chapter of life when you can finally escape the busy workweek to focus on relaxation, personal pursuits and quality time with your loved ones. But before you start daydreaming about mild weather and sandy beaches, there’s an important question to consider: Where will you get the most out of your nest egg?