I can only hear one side of a recorded call
Publish Date: July 21, 2025
Last Updated: July 21, 2025
Last Updated: July 21, 2025
If you are replaying a recorded call
and find that you can only hear one side of the conversation, it is because call recordings are stored as mono files instead of stereo files. You can enable mono output on your Mac or PC by following the instructions in the following linked articles: