Feature Virtual Receptionist AI Answering Service AI Receptionist
Receptionist personalization Greeting Greeting Greeting
Easy setup and configuration Yes Yes Yes
Call logs Recording Transcript, recording and summary Transcript, recording and summary
Call log notifications – Single recipient Multiple recipients, configurable by call topic
Skills Virtual Receptionist AI Answering Service AI Receptionist
Message taking – Select from built-in questions Up to 5 customized questions
Ability to answer questions Pre-programmed through a menu Up to 5 FAQs 50 FAQs or answers from a knowledge base
Appointment booking and scheduling – – Appointment booking through an SMS link or speech
Call transfer Pre-programmed through a menu or directory – By schedule, context or directory
Notification to caller – – SMS
Number of receptionists Unlimited 1 Unlimited