Ooma AI Transcriptions provide added business value to Pro+ customers by parsing through conversations and supporting the following:

  • Complete, accurate transcriptions
  • Speaker identification (when available)
  • Conversation summaries
  • Search functionality across conversations

An administrator will need to enable AI Transcriptions before you can access them.

Choose a topic from the list below to learn more about AI Transcriptions:

Administrator

  1. How to enable Call Recording
  2. How to enable or disable AI Transcriptions

User

  1. How to check your recent AI Transcriptions
  2. How to filter or search your AI Transcriptions