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    Ooma Home Phone
    Frequently Asked Questions.

    1. Ooma Basic and Ooma Premier are two distinct service tiers that offer different features. Regardless of whether you choose Basic or Premier service, you can enjoy unlimited free calling in the U.S. and Canada (all you pay are taxes and fees), as well as voicemail access, call waiting, call logs and PureVoice technology that ensures crystal-clear calls.  However, Premier offers a suite of additional home phone features, including:  C [...]

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    2. With a one-time purchase of Ooma Telo, you can start making unlimited calls in the U.S. for free with the Ooma Basic Plan. There's no monthly contract or long-term commitment to start using your Ooma home phone service. For just $9.99/month you can upgrade to Ooma Premier and enjoy an additional suite of advanced features like an instant second line and call blocking.  While your service is free with the Basic plan, all Ooma customers a [...]

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    3. Although Ooma Basic and Ooma Premier both offer unlimited, nationwide, crystal-clear calling for free, there are some key differences between the two service tiers.  While Ooma Basic costs nothing (all you pay are applicable taxes and fees), Ooma Premier costs less than $10 a month. Both Basic and Premier offer the following features:  Free U.S. or Canada calling Call waiting Call logs E911 service (where available) Voicemail ac [...]

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    4. Dialing 911 is something we all hope we'll never have to do. When you are in an emergency, every second counts and the last thing you want is a delayed emergency response. You might have a few questions about how Ooma and VoIP services in general work when you dial 911. Read below to find out more. How 911 works with VoIP phone service The Federal Communications Commission requires that VoIP service providers use the Public Switched Teleph [...]

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    5. Voice Over Internet Protocol (commonly known as VoIP) is a technology that delivers voice communications and other multimedia through the internet. With VoIP, calls can be routed completely through any internet connection (including wifi) and can also be routed to other commonly used phone systems including landlines or cell phones. How VoIP calls work When you make a VoIP call, your voice is transmitted from the phone and is then digitized int [...]

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    6. Many individuals are looking to home VoIP options like Ooma as a replacement to their traditional landline. Even with the rise of mobile use, millions of Americans still want to keep a home VoIP phone for several reasons. Here are a few common ones:  Call blocking: Landlines are notorious for pesky telemarketing calls. Ooma's powerful customizable system blocks more than 1 million telemarketing calls each month, something you typicall [...]

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    7. Ooma's fair use policy includes 5,000 minutes per month for outbound calling, which is more than 80 hours of total talk time. This policy is enforced on a case-by-case basis in the event that the subscriber is clearly abusing the Ooma service (i.e. call centers, commercial purposes, etc.)   The best part? You can enjoy the flexibility of Ooma home phone service plans with no annual contract, it’s easy to set up and you can ca [...]

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    8. Yes, Ooma's home phone service provides 911 calls where supported. When you activate your Ooma Telo device, you must provide a valid address within the country of purchase (either the U.S. or Canada). This address is filed as your service address. When you dial 911, your service address is forwarded to local emergency response personnel so that they can quickly locate you. It is very important to keep your service address up to date so that fir [...]

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    9. There are several options when it comes to Ooma residential phone numbers. When you register your Ooma Telo online, you have the option to pick any new phone number in almost any U.S. area code (except Alaska). If you prefer to keep your current phone number, do not disconnect to your current phone service. Select a new temporary number for your Ooma service, then submit a request to Ooma to port your current number to your Ooma Telo. P [...]

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    10. Many Ooma Telo users are interested in our powerful call blocking features - and for good reason. Anonymous calls, or numbers without caller-ID, aren't just annoying, some of these callers are up to no good. Thankfully, Ooma Telo has got you covered.  To set up anonymous call blocking, follow these steps:  Log into your account on My Ooma and visit the Call Blocking section under the Preferences tab.  Select the anony [...]

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    Ooma Telo

    The Smart Phone For Your Home.
    MSRP:  
    $99.99
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    Ooma Telo™ Air

    Make Your Home Phone Go Wireless
    MSRP:  
    $129.99
    + Free Shipping
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