Get your Ooma home phone service, devices or features working properly

If you are not sure where to start, please contact customer support at 1-866-939-6662 or use the chat

Please choose the device you’re activating:
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Telo Base Station
The original Ooma Telo that plugs into your router or modem.
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Telo Air 2*
An Ooma Telo that connects to the Internet via Wi-Fi.
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Telo LTE Bundle
An Ooma Telo with LTE wireless connectivity.
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Phone Genie
Ooma phone service available from Walmart.
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MyPhone
For families that want to delay smart phones for their kids.

* If you are a T-Mobile Home Internet customer and you purchased your device through T-Mobile, your device may be pre-activated. Learn more here.

Important: If you are activating a new device for an existing Ooma account, please contact our Customer Care Team for assistance.