Thank you!

An Ooma Office Sales Representative will be in touch shortly.

If you do not receive the call within a few minutes, please call: 877-353-5185

Let’s talk!

Our team can help you find the right solution.

CHAT NOW CALL 877-353-5185

Book a meeting

* Full name

* First Name

* Last Name

* Email

* Phone

Start with area code, not country

No. of employees

Business name

By clicking the “SUBMIT” button below:

I agree to Ooma’s Privacy Policy.

I agree to receive automated marketing or commercial phone calls or text messages from or on behalf of Ooma, Inc. regarding its products and services at the mobile phone number that I provided above. I understand my consent is not a condition of any purchase of any goods or services.

Fix error

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

If you do not receive the call within a few minutes, please call: 877-353-5185

Let’s talk!

One of our knowledgeable representatives is standing by to provide recommendations and help you get started. Just call 877-621-0515 or click this CHAT button. Or, fill out this form and someone will reach out to you shortly.

* Full Name

* First Name

* Last Name

* Email

Business Name

* Phone

Start with area code, not country

No. of Employees

By clicking the “SUBMIT” button below:

I agree to Ooma’s Privacy Policy.

Fix error

Thank you!

An Ooma Office Sales Representative will be in touch shortly.

If you do not receive the call within a few minutes, please call: 877-353-5185

Let’s talk!

Our team can help you find the right solution.

CHAT NOW CALL 877-353-5185

Book a meeting

* Full name

* First Name

* Last Name

* Email

* Phone

Start with area code, not country

No. of employees

Business name

By clicking the “SUBMIT” button below:

I agree to Ooma’s Privacy Policy.

Fix error

Limited-Time Savings! Call 877-353-5185 today. Mention “Activation Promo” and claim up to $50 off.

BUSINESS
RESIDENTIAL
- PROMOTIONS
SHOP
PARTNER
- Business
- Why Ooma
- Channel Partners
- Carriers
- VAR Partners
- Resellers
- Residential
- ISP Partners
- Senior Living Partners
SALES: 877-353-5168
More results...
MY OOMA ACCOUNT
0

Plans & Pricing
- PROMOTIONS
- Elevate your business now with free IP phones.
  
  Shop three limited time offers.
Features & Integrations
- Explore All Features
- Call Management
- AI Transcriptions
- Desktop App
- Mobile App
- Virtual Receptionist
- Call Parking
- Multi Ring
- Call Blocking
- Auto Dialer
- Collaboration
- Videoconferencing
- Team Chat
- Hot Desking
- Call Recording
- Call Queuing
- Text Messaging
- Ring Groups
- Voicemail Transcription
- Customer Experience
- Contact Us Website Widget
- Shift-to-Text
- Music on Hold
- Transfer Music
- Extension Dialing
- Toll-free Number
- Virtual Fax
- Caller Info
- Integrations
- Salesforce
- HubSpot
- Square
- Microsoft Dynamics 365
- QuickBooks Online
- Clio
- Jobber
- See all integrations
Business Internet
Shop Phones
Industries
- Automotive
- Construction
- Dental
- Education
- Hospitality
- Healthcare
- Insurance
- Legal
- Non-Profit
- Real Estate
- Restaurants
- See All Industries
Business Resources
- The award for Top VoIP Provider in 2025 goes to … Ooma!
- Learn
- Setup Guide
- Webinars
- Case Studies
- Podcast
- Business Blog
- Customer Videos
- Reviews
- FAQs
- Compare
- Marketplace
- Explore
- International Calling
- Choose a Phone Number
- Toll Free Numbers
- What is VoIP?
- IT Leaders

GET STARTED

More results...
BUSINESS
- Business Solutions
RESIDENTIAL
- Home Phone Service
- Home Security Systems
SHOP
PARTNER
PARTNER
- BUSINESS
- RESIDENTIAL

More results...
BUSINESS SOLUTIONS
Plans & Pricing
Features & Integrations
- Explore All Features
- Call Management
- AI Transcriptions
- Desktop App
- Mobile App
- Virtual Receptionist
- Call Parking
- Multi Ring
- Call Blocking
- Auto Dialer
- Collaboration
- Videoconferencing
- Team Chat
- Hot Desking
- Call Recording
- Call Queuing
- Text Messaging
- Ring Groups
- Voicemail Transcription
- Customer Experience
- Contact Us Website Widget
- Shift-to-Text
- Music on Hold
- Transfer Music
- Extension Dialing
- Toll-free Number
- Virtual Fax
- Caller Info
- Integrations
- Salesforce
- HubSpot
- Square
- Microsoft Dynamics 365
- QuickBooks Online
- Clio
- Jobber
- See all integrations
Business Internet
Shop Phones
Industries
Business Resources
- Learn
- Setup Guide
- Webinars
- Case Studies
- Podcast
- Business Blog
- Customer Videos
- Reviews
- FAQs
- Compare
- Marketplace
- Explore
- International Calling
- Choose a Phone Number
- Toll Free Numbers
- What is VoIP?
- IT Leaders
PROMOTIONS

Elevate your business now with free IP phones.

Shop three limited time offers.

More results...
RESIDENTIAL SOLUTIONS
Shop Devices & Bundles
- Home Phone Bundles
- Retro Phone Bundle
- Senior Phone Bundle
- Family Phone Bundle
- Home Office Bundle
Pricing & Plans
Features
Resources
Shop Now

PROMOTIONS

Spring into better phone service and save up to $40 on Telo products today!
Sale ends 4/18.

Shop Now

More results...
POTS Replacement
Features
Resources
Compliance
FAQs
Industries

More results...
RESIDENTIAL SOLUTIONS
Products
Features
Plans
Build Your Own System
Reviews
FAQs
Shop Now

More results...
BUSINESS SOLUTIONS

More results...
BUSINESS SOLUTIONS
Features
Pricing
Services
Solutions
- By Need
- Customer Service
- Sales
- Remote workers
- Business Growth
- By Industry
- Retail Stores
- Professional Services
- Hospitality Services
- Franchises
- Tech Companies
- Financial Services
Be a Partner

More results...
PARTNERS
ISP Partners
Senior Living Partners

More results...
PARTNERS
Why Ooma
Channel Partners
Carriers
VAR Partners
Resellers

All systems are 100% operational.

Quick Action Topics

Small Business Resources
Business Blog
Case Studies
Devices
Downloads
FAQs
Help Topics
Manuals & Guides
Podcast
Reviews
Videos
Webinars
Whitepapers

Small Business Resources / Troubleshooting

The phone connected to the Base Station has no dial tone

Last Updated: July 21, 2025

If the status indicator on the Base Station is blue but you don’t hear a dial tone, check that the phone is correctly plugged into the PHONE port of the Base Station.

FOR BUSINESS +

Business Phone System
Enterprise Phone
POTS Replacement
UCaaS
Cloud Phone
Mobile App
Internet Services
Live Demo
Video Conferencing
Choose a Number
International
VoIP Phone System
Business Phone Services
Ooma Office
Faqs

FOR HOME+

Home Phone
Basic Plan
Premier Plan
Dumb Phones
Savings
Accessories
International Calling
Landline Phones
Phone Numbers
Ooma Telo
Reviews
Faqs
Mobile App
Forums

FOR SECURITY+

Home Security
Professional Monitoring
Build Your Own System
Plans
Reviews
Videos
Faqs
Mobile App

SHOP+

Buy Home Phone
Buy Home Security
Buy Business Phone
Marketplace

PRESS

In the News
Press Releases
Awards
Press Kit

ABOUT OOMA+

Company
Careers
Contact
Investors
FAQs
Partners
Support
Blog
Legal
Notice to California Residents
Notice to Texas Residents
Your Privacy Choices

VISIT CANADA SITE

We use cookies and similar technologies to analyze traffic, enhance your experience and allow our partners to serve tailored advertisements. For more information or to opt out, visit our Privacy Policy.

I agree Learn more