How to add or remove an extension from the Company Directory

All extensions are automatically added to the Company Directory, but they can be removed or re-added manually. You can add or remove an extension from the Company Directory by following these instructions:

1. Log in to office.ooma.com as an administrator and navigate to the Settings page.
2. Navigate to System, then navigate to the Company Directory tab.
3. Locate the extension you’d like to remove from or re-add to the Company Directory.
4. Toggle the corresponding checkbox.

Please note that this change may take up to six hours to be reflected on company phones.